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Enterprise Infrastructure Specialist

2 months ago

Seattle, Washington, United States Discover Vanderbilt University Medical Center Full time
Job Title: Senior Systems Engineer

Discover Vanderbilt University Medical Center is a leading healthcare organization dedicated to delivering exceptional patient care and groundbreaking research. As a Senior Systems Engineer, you will play a critical role in ensuring the stability, integrity, and efficient operation of infrastructure systems that support our core organizational functions.

About the Role:
  • Provide operational support for authentication, monitoring, messaging, and collaboration systems, servers, storage, and data protection systems.
  • Build, monitor, maintain, support, and optimize operating systems and infrastructure systems' performance to identify, resolve, and communicate issues.
  • Implement medium-to-large scale and potentially complex systems, following both existing and newly created solutions.
  • Recognize and respond to complex and non-routine issues and plan and lead large-scale, complex assignments.
Key Responsibilities:
  • Fulfill day-to-day operational tasks associated with maintaining infrastructure systems.
  • Serve as technical lead or team member for large, complex projects to provide new or improved infrastructure services.
  • Install/build, configure, administer, and decommission infrastructure systems, including upgrades, patches, and migrations.
  • Provide 24/7 on-call support for mission-critical infrastructure systems on a rotating basis.
  • Strong PowerShell scripting abilities to automate tasks.
  • Citrix XenApp/Xen Desktop design and implementation to include StoreFront implementations.
  • Provide Tier 3 Support of infrastructure systems. Act as an escalation point for technical issues as required.
  • Monitor and report on infrastructure systems' usage, capacity, and availability. Set appropriate monitoring and alerting levels for infrastructure systems.
  • Respond to incidents and service outages to restore service interruptions in a timely manner. Fulfill service requests in the most supportable and expedient way.
  • Monitor and tune infrastructure systems for optimal performance.
  • Control and limit infrastructure systems' access in compliance with security policies and best practices to maintain system integrity.
  • Create new and maintain current and accurate technical documentation and diagrams.
  • Configure and update IGel thin clients.
  • Manage Citrix NetScaler.
  • Lead hardware/software evaluation for infrastructure systems.
  • Participate in and present at Design Reviews to ensure reasonable and supportable solutions.
  • Design, plan, build, and lead system and disaster recovery tests.
  • Perform complex planned maintenance after-hours/weekends as required.
Requirements:
  • Expertise in one or more of the following:
    • Five plus years of experience supporting a complex environment with multiple platforms.
    • Five plus years of experience supporting an enterprise data protection environment including archiving hundreds of TBs of data.
    • Five plus years of experience managing a multi-farm SharePoint environment.
    • Five plus years of experience building and supporting virtualization technologies.
    • Five plus years building and maintaining Citrix infrastructure.
    • Five plus years building and maintaining VmWare infrastructure.
  • BS in Computer Science, Engineering, or related field desired; or equivalent work experience.
  • Seven plus years of system administrator or engineer experience in an enterprise with increasing responsibilities.
  • Five plus years of experience supporting two or more server operating systems in a large complex heterogeneous environment.
  • Three plus years of experience using Python or PowerShell programming for system administration.
  • Advanced skills with server operating systems, such as Microsoft Server, CentOS, Open SUSE, RHEL, or SLES.
  • Expert skills administering Microsoft Active Directory, DFS; experience of multiple OSes authenticating to AD; experience with AD architecture and integration with Linux systems, LDAP, and Kerberos.
  • Expert skills administering Linux distribution(s); experience authenticating to AD/LDAP and managing permissions.
  • Advanced technical knowledge of current software protocols and Internet standards.
  • Strong multi-faceted, analytical troubleshooting and problem-solving skills.
  • Strong presentation, communication, and interpersonal skills.
  • Competent use of desktop applications to include Visio.
  • Reliable contributor both individually and as a member of the team.
Preferred Qualifications:
  • Expert in Citrix XenApp/Xen Desktop design and implementation to include StoreFront implementations.
  • Expert in Citrix NetScaler.
  • Expert in Citrix/VDI infrastructure to include ancillary components (such as Liquid Ware, Storefront, Imprivata, application delivery, etc.).
Our Commitment to Diversity:

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer.

We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected.

We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.

We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.