Housekeeping Attendant

4 days ago


Blue Lake, California, United States Blue Lake Casino Full time
Job Title: Guest Room Attendant

Blue Lake Casino & Hotel is seeking a highly motivated and detail-oriented Guest Room Attendant to join our Housekeeping team.

Job Summary

The Guest Room Attendant is responsible for ensuring all guest rooms are cleaned and maintained to the highest standards of cleanliness and quality. This includes stripping beds, changing sheets, cleaning showers, sinks, toilets, and floors, as well as replenishing supplies and maintaining a clean and organized laundry room.

Key Responsibilities
  • Follow job tasks issued by the Housekeeping Supervisor to ensure all guest rooms are cleaned and maintained to the highest standards.
  • Respond to and notify the Housekeeping Supervisor of all guest requests or complaints in a timely and professional manner.
  • Replenish all supplies in guest rooms, including linens, toiletries, and cleaning products.
  • Strip beds, roll-aways, and cribs, and change sheets as needed.
  • Clean all showers, sinks, toilets, and floors, as well as walls and doors as needed.
  • Vacuum carpet in rooms, halls, lobby, and elevator.
  • Clean windows and blinds.
  • Collect, sort, clean, fold, and store laundry.
  • Operate washing and drying equipment.
  • Maintain the laundry room in a clean and organized fashion.
  • Move furniture to clean.
  • Maintain appearance standards as outlined in departmental and Blue Lake Casino policies.
  • Provide information and explain Players Club benefits, property amenities, and marketing programs to guests.
  • Provide courteous service to guests and be cordial to all Team Members.
  • Communicate effectively both orally and in writing.
  • Work safely and efficiently, utilizing safe equipment, techniques, and products.
  • Maintain a good attendance record.
  • Be current on facility disaster plan and act accordingly.
Requirements
  • Must be a minimum of 18 years of age.
  • High school diploma or GED equivalent.
  • Valid and active Blue Lake Tribal Gaming Commission License.
Working Environment

The Guest Room Attendant will work in a fast-paced hotel environment, with frequent exposure to cleaning products and moderate noise levels.



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