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We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at the Fairfield Inn Geneva, managed by Essex Hotel Management.
Responsibilities:- Clean and maintain guest rooms to the highest standards of cleanliness and presentation, ensuring a comfortable and inviting environment for our guests.
- Change linens, make beds, and restock amenities as needed to ensure a seamless guest experience.
- Vacuum, dust, and sanitize all surfaces in guest rooms, adhering to strict safety and sanitation procedures.
- Report any maintenance issues or damage to the appropriate department, ensuring prompt resolution and minimizing disruptions.
- Respond to guest requests and inquiries in a timely and professional manner, providing exceptional customer service.
- Maintain a positive and friendly attitude at all times, embodying the Essex Hotel Management values of being DRIVEN: Dedicated, Responsive, Integrity-driven, Value-Oriented, Engaged, and Nimble.
- High school diploma or equivalent required; previous experience in housekeeping or a related field preferred.
- Strong attention to detail and ability to work independently, with excellent communication and customer service skills.
- Ability to lift and carry up to 25 pounds, with flexibility to work weekends and holidays.
Essex Hotel Management is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.