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Customer Service Representative

2 months ago

Columbus, Ohio, United States Tangeroutletcanada Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Tanger Outlets. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and promote our products and services
  • Develop and maintain a thorough knowledge of our products and services to effectively communicate with customers
  • Participate in ongoing training and development to improve customer service skills and product knowledge

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Requirements

  • High school diploma or equivalent required; post-secondary education an asset
  • Previous customer service experience an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About Tanger Outlets

Tanger Outlets is a leading operator of upscale open-air outlet centers, with a portfolio of 36 centers across North America. We are committed to providing our customers with a unique and enjoyable shopping experience, and we are seeking talented and motivated individuals to join our team.