Patient Services Manager

7 hours ago


Towson, Maryland, United States Compass Group Careers Full time
Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting.


Key Responsibilities:

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
  • Hires, directs, coaches, trains, and develops patient service team members
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications:

  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • ServSafe certified, desirable
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Apply to Compass Group Careers today

Compass Group is an equal opportunity employer.

Associates at Compass Group Careers are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Compass Group maintains a drug-free workplace.



  • Towson, Maryland, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.Key Responsibilities:Establish and...


  • Towson, Maryland, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.Key Responsibilities:Develop and execute...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Service Host to join our team at the Greater Baltimore Medical Center (GBMC). As a Patient Service Host, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesDeliver and retrieve patient trays,...


  • Towson, Maryland, United States US Fertility Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at US Fertility. As a key member of our patient care team, you will be responsible for providing exceptional service to our patients, ensuring their needs are met, and delivering a positive experience throughout their fertility treatment...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Service Host to join our team at the Greater Baltimore Medical Center (GBMC). As a key member of our Food and Nutrition Services department, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and their families.Key...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Service Host to join our team at the Greater Baltimore Medical Center (GBMC). As a Patient Service Host, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesDeliver and retrieve patient trays,...


  • Towson, Maryland, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a highly skilled Patient Experience Manager to join our team. As a Patient Experience Manager, you will be responsible for coordinating and directing all patient experience activities within the assigned system. You will monitor ongoing matters relating to system/account patient satisfaction initiatives to ensure...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at the Greater Baltimore Medical Center (GBMC). As a key member of our healthcare team, you will be responsible for coordinating and scheduling work, providing support to resident physicians, and ensuring the smooth operation of our reception...


  • Towson, Maryland, United States ExpressCare Urgent Care Full time

    Healthcare Receptionist RoleFull-Time Position in Urgent CareAn established urgent care provider is seeking adaptable and committed Healthcare Receptionists to enhance their team. If you possess excellent multitasking abilities and thrive in a dynamic setting, this role may be an ideal match for you.About the Organization:This urgent care provider operates...


  • Towson, Maryland, United States Greater Baltimore Medical Center Healthcare Full time

    Job SummaryWe are seeking a skilled Patient Service Host to join our team at the Greater Baltimore Medical Center Healthcare. As a Patient Service Host, you will play a vital role in providing exceptional patient care and nutrition services.Key ResponsibilitiesWork with patients to provide food and nutrition services, including room service, tray passing,...


  • Towson, Maryland, United States Greater Baltimore Medical Center Full time

    Job SummaryWe are seeking a skilled Patient Service Representative to join our team at the Greater Baltimore Medical Center. As a key member of our nutrition services team, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesWork with patients to...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job Summary:The Patient Services Host/Hostess is responsible for providing exceptional patient care and service in the hospital's food and nutrition department. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Deliver and retrieve patient...


  • Towson, Maryland, United States Greater Baltimore Medical Center (GBMC) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at the Greater Baltimore Medical Center (GBMC). The successful candidate will be responsible for coordinating and scheduling work, providing support to resident physicians, and ensuring the smooth operation of our patient services department.Key...


  • Towson, Maryland, United States Greater Baltimore Medical Center Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at the Greater Baltimore Medical Center Healthcare. The successful candidate will be responsible for coordinating and scheduling work for Patient Service Assistants, participating in employee orientation and training, and providing support for...


  • Towson, Maryland, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Director to join our team at Compass Group, North America. As a key member of our operations team, you will be responsible for coordinating and directing all patient experience activities within our assigned system.Key Responsibilities:Track financial incentives, penalties, and reporting as tied...


  • Towson, Maryland, United States Recruitics JB Full time

    Job Summary:The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. This role requires collaboration with the healthcare team to ensure a continuum of patient care progression for clinical and cost-effective outcomes.Key Responsibilities:Conduct initial face-to-face assessments...


  • Towson, Maryland, United States Ascension Full time

    Job SummaryWe are seeking a highly skilled RN Manager-Post Acute Services to oversee the integration and management of Post Acute Care, Palliative Care, and Transitional Care Management services at Ascension Saint Agnes Hospital.Key ResponsibilitiesManage assigned Registered Nurse (RN) case managers and related activities to ensure effective and efficient...


  • Towson, Maryland, United States Kaiser Permanente Full time

    Job Summary:The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. This role requires collaboration with healthcare professionals, patients, and their families to ensure a seamless transition of care and optimal patient outcomes.Key Responsibilities:Conduct initial assessments...


  • Towson, Maryland, United States Compass Group Careers Full time

    Become a Key Player at Compass Group CareersAre you driven by the desire to enhance healthcare services and improve patient experiences? At Compass Group Careers, we pride ourselves on being a leader in delivering exceptional support services tailored specifically for the healthcare sector. We are currently in search of a committed Operations Manager to...


  • Towson, Maryland, United States Gastro Health Full time

    About the RoleGastro Health is seeking a highly skilled Patient Relations Representative to join our team. As a key member of our organization, you will play a vital role in ensuring exceptional patient experiences and providing top-notch administrative support.Key ResponsibilitiesAnswering and Routing Calls: Respond to all incoming calls and direct them to...