Hotel Cleveland Rooms Controller

1 day ago


Cleveland, Ohio, United States Hotel Cleveland Full time
Job Summary:

The Rooms Controller will play a pivotal role in maximizing revenue and quality service levels for guests at Hotel Cleveland. This position requires a strong understanding of hotel operations and revenue management strategies.

Responsibilities:
  • Ensure the hotel is set up for success by blocking guestrooms and balancing room types to enhance revenue opportunities.
  • Manage Out of Order and Out of Service rooms inventory, collaborating with departments such as Housekeeping, Engineering, and Front Desk.
  • Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly down to the room type level.
  • Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS), and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
Property Details:

Hotel Cleveland stands as a bold testament to the city's spirit, a fusion of Cleveland's historical depth and present-day charisma. As a hub for its evolving story, we invite all to experience all that Hotel Cleveland offers with spirited accommodations and the noteworthy service synonymous with the Autograph Collection.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.


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