Adult Protection Supervisor

6 days ago

Oakland, California, United States County of Alameda Full time
Job Summary

We are seeking a highly skilled and experienced Adult Protection Supervisor to join our team at the County of Alameda. As a key member of our Adult Protective Services team, you will be responsible for supervising, reviewing, and evaluating the work of a unit responsible for investigations, assessments, case and client management, and estate administration and associated support work.

Key Responsibilities
  • Supervise and review the work of a unit responsible for investigations, assessments, case and client management, and estate administration and associated support work.
  • Develop and implement improvement plans when performance does not meet requirements, and take corrective action as needed.
  • Exercise sound judgment and maintain focus while coaching employees who are making diagnostic risk assessments and decisions regarding abuse or neglect intervention and remediation.
  • Establish and maintain cooperative relationships with those encountered in the course of the work.
  • Communicate effectively orally and in writing.
  • Interpret, apply and explain federal, state, local laws and Departmental policies, procedures, laws and regulations.
  • Analyze and interpret information and make sound decisions.
  • Lead effectively.
  • Represent the County with other governmental agencies, organizations and the public effectively.
Requirements
  • Possession of a Master's degree in Social Work, Clinical Psychology, Counseling, Gerontology, Business or Public Administration, or a closely related field, from an accredited college or university.
  • Either I: The equivalent of one (1) year of full-time experience as an Adult Protective Services Worker II, Deputy Public Guardian-Conservator/Investigator, or higher-level social worker classification in the Alameda County classified service.
  • Or II: The equivalent of two (2) years of full-time experience providing social casework services to the mentally ill or elderly in a public or private social services organization or mental health organization, equivalent in level of responsibility to that of the Adult Protective Services Worker II in the Alameda County classified service.
  • Or III: Two years of full-time experience in the management of financial assets for estates or individuals, or the management of investments.
  • Possession of a valid California Motor Vehicle Operator's license.
Preferred Qualifications
  • Broad knowledge related to the laws and principles of Adult Protective Services, with an understanding and/or willingness to gain understanding of the principles and practices of public administration, program planning, and development.
  • Professional knowledge and understanding regarding the normal aging process, the impact of age-related illnesses, mental illness, and developmental disabilities on the ability to independently manage daily activities, and the psycho-social dynamics of self-neglect or neglect or abuse by a third party.
  • Understanding of the role of the Social Services Agency, including its policies, procedures, program, and services.
  • Outstanding communication and listening skills that clearly articulate information verbally and in writing.
  • Ability to work effectively with a diverse group of individuals with varying ideas and job functions; ability to demonstrate interpersonal sensitivity.
  • Ability to effectively direct and monitor employee performance, develop and implement improvement plans when performance does not meet requirements, and take corrective action as needed.
  • Ability to exercise sound judgment and maintain focus while coaching employees who are making diagnostic risk assessments and decisions regarding abuse or neglect intervention and remediation.
  • Exceptional organizational skills, including the ability to effectively handle changing priorities.
  • Proficient computer skills, including competence in the use of AACTS or Panoramic.
What We Offer

We offer a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being.

Our benefits include:

  • Medical - HMO & PPO Plans
  • Dental - HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

We are an equal opportunity employer and celebrate diversity and inclusion in the workplace. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

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