Care Coordinator

4 weeks ago


Dana Point, California, United States SHEBAZ, INC dba Healthy at Home Caregivers Full time
Job Summary:

As a Care Coordinator with SHEBAZ, INC dba Healthy at Home Caregivers, you will play a vital role in ensuring the highest level of care for our clients. This position requires a strong ability to build relationships with clients and caregivers, while also coordinating schedules and care plans to meet the unique needs of each individual.

Key Responsibilities:

• Conduct in-home assessments and home visits to ensure excellent care is provided and needs are met.
• Create and update care plans for clients, working closely with caregivers and family members to anticipate needs and address concerns.
• Coordinate with our scheduling coordinator to match clients and caregivers based on preferences and qualifications.
• Provide introductions and training for family members and clients, as well as caregivers.
• Maintain confidentiality of all information pertaining to clients and employees, following office communication and documentation protocols.
• Perform ad hoc tasks as assigned, and establish referral sources with facilities, doctors' offices, and senior centers.

Requirements:

• High School graduate or equivalent, with a Bachelor's degree preferred.
• Minimum of one to three years of experience in a similar position, with strong organizational skills and ability to build relationships with clients and caregivers.
• Exceptional customer service skills, with the ability to problem-solve and work in challenging situations.
• Ability to communicate clearly, both orally and in writing, and willingness to spend extended periods in the field with driving as a requirement.
• Ability to pass background checks and possess two valid IDs, including a passport, driver's license, or social security card, and complete home care aide registration.

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