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Office Support Specialist

2 months ago

Houston, Texas, United States Real Gems Corp Full time
Position Overview

The Office Support Specialist is responsible for managing phone communications, performing data entry tasks, and maintaining records related to refunds.

Key Responsibilities:

  • Manage incoming phone calls
  • Keep an accurate log of refunds
  • Generate reports utilizing Excel and demonstrate proficiency in various Excel functions
  • Respond to customer inquiries via email

Qualifications:

  • High School Diploma preferred; computer literacy is essential
  • Proficient in English

Skills and Competencies:

  • Positive attitude and willingness to collaborate with colleagues
  • Proficient in computer usage and email correspondence

Required Software and Equipment:

  • Intermediate knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook)

Work Environment:

  • Standard office environment
  • Note: No meat products are allowed in the office; lunch must be consumed in designated groups or off-site.

Additional Information:

  • Collaborate effectively with team members and clients.
  • Willingness to undergo a background check and potential drug screening.
  • Reliable transportation is required.
  • If applicable, a valid driver's license or photo ID is necessary.
  • Availability during standard business hours is essential.

Note: This job description is not exhaustive. Employees may be required to perform other related duties as necessary to support the organization's ongoing needs.

Real Gems Corp is an Equal Opportunity Employer and welcomes all applications without discrimination based on race, marital status, gender, age, color, religion, national origin, veteran status, disability, or any other legally protected characteristic. Candidates must have authorization to work in the U.S. and visa sponsorship is not available.

Job Type: Full-time

Compensation: $18.00 per hour

Schedule:

  • 8-hour shifts

Work Location: In-person