IT Service Desk Manager

1 week ago


Brookline, Massachusetts, United States Brookline School District Full time
Job Summary

The IT Service Desk Manager is responsible for providing technical support and leadership to the IT Service Desk team. This role requires a strong understanding of computer systems, networks, and software, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Provide technical support to users via phone, email, and in-person
  • Manage and prioritize technical issues and requests
  • Collaborate with other IT teams to resolve complex technical issues
  • Develop and implement processes and procedures to improve IT service delivery
  • Lead and manage a team of technical support specialists
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 5 years of experience in technical support or management
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks


  • Brookline, Massachusetts, United States Brookline School District Full time

    Job Title: IT Service Desk ManagerBrookline School District is seeking a highly skilled IT Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for providing technical support and guidance to our staff and students.Key Responsibilities:Provide technical assistance with computer hardware, software, and network...


  • Brookline, Massachusetts, United States Claremont Full time

    Front Desk Manager Job SummaryThe Front Desk Manager is responsible for overseeing the daily operations of the Front Office department, ensuring seamless guest experiences and efficient hotel operations.Key Responsibilities:Manage and monitor Front Office staff activities, ensuring adherence to hotel policies and procedures.Act as manager on duty, handling...

  • Front Desk Supervisor

    2 months ago


    Brookline, Massachusetts, United States Courtyard by Marriott Boston Brookline Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Courtyard by Marriott Boston Brookline. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless hotel operations, and leading a team of front desk associates.Key ResponsibilitiesGuest...

  • Front Desk Associate

    3 weeks ago


    Brookline, Massachusetts, United States Kisco Senior Living Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kisco Senior Living. As a Front Desk Representative, you will be the first point of contact for our residents and guests, providing exceptional service and creating a warm and welcoming atmosphere in our...

  • Front Desk Associate

    1 month ago


    Brookline, Massachusetts, United States Kisco Senior Living Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kisco Senior Living. As a Front Desk Representative, you will be the first point of contact for residents and guests, providing exceptional service and creating a warm and welcoming atmosphere in our community.Key ResponsibilitiesMonitor residents...


  • Brookline, Massachusetts, United States Kisco Senior Living Full time

    Job Summary:The Front Desk Representative is responsible for providing exceptional customer service to residents and guests, creating a warm and welcoming atmosphere in the community.Key Responsibilities:Monitor residents and guests entering and exiting the communityAssist residents with requests and needsAnswer incoming calls and respond to...


  • Brookline, Massachusetts, United States Senior Living Residences Full time

    Front Desk ReceptionistGoddard House's Reception team is dedicated to providing exceptional customer service and creating a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment, which has earned us recognition as a top place to work.Key Responsibilities:Manage phone calls, greet...


  • Brookline, Massachusetts, United States Kisco Senior Living Full time

    Job Title: Front Desk RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kisco Senior Living. As a Front Desk Representative, you will be the first point of contact for residents and guests, providing exceptional customer service and creating a warm and welcoming atmosphere in our...

  • Nurse Manager

    4 weeks ago


    Brookline, Massachusetts, United States Commonwealth Sciences, Inc. - Healthcare Services Full time

    Nurse Manager Job DescriptionCommonwealth Sciences, Inc. - Healthcare Services is seeking a skilled Nurse Manager to oversee a team of nurses and medical assistants in our large ambulatory pediatric practice in Brookline, MA.Key Responsibilities:Lead and supervise a team of nurses and medical assistants to ensure high-quality patient care.Collaborate with...

  • Nurse Manager

    3 weeks ago


    Brookline, Massachusetts, United States Commonwealth Sciences, Inc. - Healthcare Services Full time

    Nurse Manager Job DescriptionCommonwealth Sciences, Inc. - Healthcare Services is seeking a skilled Nurse Manager to oversee a team of nurses and medical assistants in a large ambulatory pediatric practice in Massachusetts. The ideal candidate will have a strong background in nursing management and a passion for delivering high-quality patient care.Key...

  • Service Manager

    1 month ago


    Brookline, Massachusetts, United States VIP Auto LLC Full time

    Service Manager Job DescriptionJob Summary:The Service Manager is a key leadership role responsible for overseeing the daily operations of the service department at VIP Auto LLC. This individual will be responsible for ensuring exceptional customer experiences, maintaining a safe and efficient work environment, and driving business growth through effective...

  • Service Manager

    4 weeks ago


    Brookline, Massachusetts, United States VIP Auto LLC Full time

    Service Manager Job DescriptionJob Summary:The Service Manager is a key leadership role responsible for overseeing the daily operations of the service department at VIP Auto LLC. This individual will be responsible for ensuring exceptional customer experiences, maintaining a safe and efficient work environment, and driving business growth through effective...


  • Brookline, Massachusetts, United States Town of Brookline Full time

    Job Summary:The Town of Brookline is seeking a dynamic and innovative Children's Librarian II to lead the planning and coordination of all children's services for the Brookline Village library. As a key member of the library team, you will provide professional and direct service work, advising and assisting patrons in identifying, accessing, navigating, and...


  • Brookline, Massachusetts, United States Crawford Thomas Recruiting Full time

    Pediatric Department Manager OpportunityWe are seeking a highly skilled and experienced Pediatric Department Manager to join our team. As a key member of our healthcare organization, you will be responsible for managing a high-volume Pediatric Department, serving over 8,000 patients and their families.Key Responsibilities:Manage vaccine program following...


  • Brookline, Massachusetts, United States Crawford Thomas Recruiting Full time

    Pediatric Department Manager Job SummaryWe are seeking a highly skilled and experienced Pediatric Department Manager to lead our high-volume Pediatric Department, serving over 8,000 patients and their families. As a key member of our team, you will be responsible for managing a team of dedicated nurses and medical assistants in a busy, dynamic pediatric...


  • Brookline, Massachusetts, United States Crawford Thomas Recruiting Full time

    Pediatric Department ManagerAre you a seasoned nurse looking to take on a leadership role in a dynamic pediatric practice?We are seeking a highly skilled Pediatric Department Manager to join our team. As a key member of our leadership team, you will be responsible for managing a high-volume pediatric department, overseeing a team of dedicated nurses and...


  • Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Children's Librarian IIJoin the Town of Brookline's Public Library as a dynamic and innovative Children's Librarian II. This role is responsible for planning and coordinating all children's services for the Brookline Village library, providing professional and direct service work, and advising and assisting patrons in identifying, accessing,...

  • Night Auditor

    1 week ago


    Brookline, Massachusetts, United States Claremont Companies Full time

    Job SummaryAs a Night Auditor with Claremont Companies, you will serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am. This role requires attention to detail and the ability to compile facts and figures. You will be responsible for ensuring all aspects of hotel accounting for all areas of hotel operations are...


  • Brookline, Massachusetts, United States Town of Brookline Full time

    Job SummaryThe Town of Brookline is seeking a dynamic and innovative Librarian II to plan and coordinate all children's services for the Brookline Village library. This role requires a professional and direct service worker who can advise and assist patrons in identifying, accessing, navigating, and retrieving information.Key ResponsibilitiesMaintain...

  • Night Auditor

    2 weeks ago


    Brookline, Massachusetts, United States Claremont Companies Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at Brookline/Longwood Medical. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their needs and requests in a timely and professional...