Service Manager

3 weeks ago


Brookline, Massachusetts, United States VIP Auto LLC Full time
Service Manager Job Description

Job Summary:

The Service Manager is a key leadership role responsible for overseeing the daily operations of the service department at VIP Auto LLC. This individual will be responsible for ensuring exceptional customer experiences, maintaining a safe and efficient work environment, and driving business growth through effective team management and process improvement.

Key Responsibilities:

  • Lead and manage a high-performing service team to deliver exceptional customer experiences and achieve business objectives.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
  • Ensure compliance with all safety policies, procedures, and regulations, and maintain a safe working environment.
  • Manage facility and equipment maintenance, ensuring a clean and well-maintained service department.
  • Enforce strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures.
  • Communicate effectively with customers, team members, and other levels of management to ensure seamless operations and achieve business objectives.

Requirements:

  • Two years of related experience in automotive service management.
  • Completion of a two-year college or technical school program recommended.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Sound business sense, with the ability to analyze, prioritize, and implement solutions to drive business growth.
  • ASE Certification C1- Service Consultant required, ASE Certification P2 - Parts Specialist recommended, and ASE Certification G1 - Maintenance and light repair recommended.

Work Environment:

The Service Manager will work in a fast-paced service department environment, with exposure to varying weather conditions, mechanical equipment, and automotive and industrial cleaning chemicals. The ability to work in a dynamic environment and adapt to changing situations is essential.

Physical Demands:

The Service Manager will be required to stand for long periods, lift up to 21 pounds, and push/pull equipment. The ability to work in a physically demanding environment and maintain a safe working posture is essential.

Essential Vision Requirements:

  • Close vision (clear vision at 20 inches or less)
  • Distance Vision (clear vision at 20 feet or more)
  • Color Vision (ability to identify and distinguish colors)
  • Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
  • Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
  • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

  • Service Manager

    3 weeks ago


    Brookline, Massachusetts, United States VIP Auto LLC Full time

    Service Manager Job DescriptionJob Summary:The Service Manager is a key leadership role responsible for overseeing the daily operations of the service department at VIP Auto LLC. This individual will be responsible for ensuring exceptional customer experiences, maintaining a safe and efficient work environment, and driving business growth through effective...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    Job SummaryMass General Brigham is seeking a highly skilled Registered Nurse to fill the role of Quality Program Manager RN Trauma/Burn Service. This position is responsible for strengthening the Trauma and Burn Centers' Performance Improvement and Patient Safety by developing programs focused on education, outreach, and clinical research activities.Key...


  • Brookline, Massachusetts, United States Greenlining Management Full time

    **About Greenlining Management**We are a leading consulting sales and marketing firm specializing in revenue growth and brand exposure for household brands. Our team is dedicated to delivering innovative solutions that drive business success.**Job Summary**We are seeking a highly motivated and results-driven Customer Service Representative to join our team....


  • Brookline, Massachusetts, United States Public Schools of Brookline Full time

    Operations Services CoordinatorThe Public Schools of Brookline, MA is seeking a highly skilled and experienced Operations Services Coordinator to join our team. This role will be responsible for ensuring the safe and efficient operation of our school facilities and transportation services.Key Responsibilities:Collaborate with school and town departments to...


  • Brookline, Massachusetts, United States Josh Schiering Full time

    Job DescriptionSanctuary Medicinals in Brookline is seeking an experienced and successful Adult-Use General Manager or Assistant General Manager to join our team. The ideal candidate will be a passionate and team-oriented leader who can create a dynamic and engaging store environment, drive sales and service excellence, and foster a positive and inclusive...

  • Food Service Worker

    17 hours ago


    Brookline, Massachusetts, United States Brookline School District Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Worker to join our team at the Brookline Public School District. As a key member of our food service team, you will be responsible for preparing and serving food to students and staff in a safe and efficient manner.Key ResponsibilitiesPrepare food with minimal supervision, using...

  • Assistant Manager

    3 weeks ago


    Brookline, Massachusetts, United States U-Haul Full time

    Assistant General ManagerAre you looking for a challenging role that offers opportunities for growth and development? Do you have a passion for delivering exceptional customer service and leading a team to success? We are seeking an Assistant General Manager to join our team at U-Haul.Responsibilities:Run daily operations of the center in the General...


  • Brookline, Massachusetts, United States WOMENS HEALTH SERVICES PC Full time

    Position Overview:Women's Health Services is in search of a dedicated Medical Receptionist to enhance our operational team. This role is vital to our well-respected and expanding independent clinic focused on reproductive health.Key Responsibilities:Welcome patients warmly and ensure their comfort along with their companions.Conduct clerical intake processes...

  • Clinical Manager

    4 weeks ago


    Brookline, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Clinical Manager to join our team at Mass General Brigham. As a Clinical Manager, you will be responsible for managing a highly functioning interdisciplinary clinical team to deliver high-quality, safe, and cost-effective patient services.Key ResponsibilitiesManage staff assignments, caseloads, and productivity to...

  • Clinical Manager

    3 weeks ago


    Brookline, Massachusetts, United States Mass General Brigham Full time

    Job SummaryMass General Brigham is seeking a highly skilled and experienced Registered Nurse (RN) to fill the role of Clinical Manager in our Home Health department. As a Clinical Manager, you will be responsible for leading a team of healthcare professionals to deliver high-quality patient care and services.Key ResponsibilitiesManage and supervise a team of...

  • Clinical Manager

    3 weeks ago


    Brookline, Massachusetts, United States MAB Community Services Full time

    Job Title: Clinical ManagerAt MAB Community Services, we are seeking a highly skilled and experienced Clinical Manager to join our team at Ivy Street School. As a Clinical Manager, you will be responsible for the organization, clarity, and efficiency of clinical documentation and services at our therapeutic 766 Day and Residential School.Key...


  • Brookline, Massachusetts, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our store.Key...

  • Restaurant Manager

    3 weeks ago


    Brookline, Massachusetts, United States Gyu-Kaku Japanese BBQ Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Gyu-Kaku Japanese BBQ. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, including staffing, training, and customer satisfaction.Key ResponsibilitiesOversee food production to ensure...


  • Brookline, Massachusetts, United States Greenlining Management Full time

    Customer Service Associate Job DescriptionGreenlining Management is seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our sales and marketing team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer...

  • Nurse Manager

    6 days ago


    Brookline, Massachusetts, United States Commonwealth Sciences, Inc. - Healthcare Services Full time

    Nurse Manager Job DescriptionCommonwealth Sciences, Inc. - Healthcare Services is seeking a skilled Nurse Manager to oversee a team of nurses and medical assistants in a large ambulatory pediatric practice in Massachusetts. The ideal candidate will have a strong background in nursing management and a passion for delivering high-quality patient care.Key...


  • Brookline, Massachusetts, United States Tatte Bakery & Cafe Full time

    About the RoleWe are seeking a highly skilled and motivated Cafe Manager to join our team at Tatte Bakery & Cafe. As a Cafe Manager, you will play a key role in ensuring the smooth operation of our cafes, providing exceptional customer service, and leading a team of dedicated staff.Key ResponsibilitiesLead and manage a team of cafe staff, providing guidance...

  • Nurse Manager

    2 weeks ago


    Brookline, Massachusetts, United States Commonwealth Sciences, Inc. - Healthcare Services Full time

    Nurse Manager Job DescriptionCommonwealth Sciences, Inc. - Healthcare Services is seeking a skilled Nurse Manager to oversee a team of nurses and medical assistants in our large ambulatory pediatric practice in Brookline, MA.Key Responsibilities:Lead and supervise a team of nurses and medical assistants to ensure high-quality patient care.Collaborate with...

  • Clinical Manager

    7 days ago


    Brookline, Massachusetts, United States Mass General Brigham Full time

    Job Title: Clinical ManagerMass General Brigham is seeking a highly skilled Clinical Manager to lead our Home Health team. As a key member of our organization, you will be responsible for delivering high-quality patient care and managing a team of healthcare professionals.Key Responsibilities:Manage staff assignments, caseloads, and productivity to ensure...

  • Clinical Manager

    4 weeks ago


    Brookline, Massachusetts, United States Mass General Brigham Full time

    Job Title: Clinical Manager- Home HospitalMass General Brigham is seeking a highly skilled Clinical Manager to lead our Home Hospital team. As a key member of our organization, you will be responsible for delivering high-quality patient care and managing a team of healthcare professionals.Job Summary:As a Clinical Manager, you will be responsible...


  • Brookline, Massachusetts, United States Tatte Bakery & Cafe Full time

    About the RoleWe are seeking a highly skilled and motivated Cafe Manager to join our team at Tatte Bakery & Cafe. As a Cafe Manager, you will play a key role in ensuring the smooth operation of our cafes, providing exceptional customer service, and leading a team of dedicated staff.Key ResponsibilitiesLead and manage a team of cafe staff, providing guidance...