Customer Service Sales Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities- Provide exceptional customer service and support to customers throughout the sales process
- Conduct vehicle condition assessments and communicate information to buyers
- Check in and receive vehicles, complete daily scanning and reconciliation of vehicle inventory
- Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards
- Perform various administrative duties, including printing daily reports and maintaining transaction paperwork
- Create service appointments and review repair order invoices for retail service work performed
- Demonstrate exceptional communication skills and ability to build strong relationships
- Display confidence in self, the product, and CarMax
- Ability to balance customer needs and business requirements
- Seek to fully understand and meet customer needs
- Perform multiple duties in a high-energy, fast-paced working environment
- Read, interpret, and transcribe data to maintain accurate records
CarMax is a leading retailer of used cars, with a commitment to delivering honest, transparent, and high-integrity experiences to our customers. We are a team of over 25,000 associates who work together to deliver iconic customer experiences and help every associate grow their career and achieve their best.
We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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