Customer Service Representative

7 hours ago


Covington, Louisiana, United States Ghost City Tours Full time
Customer Service Agent

We're looking for a friendly and adaptable individual to join our team at Ghost City Tours. As a Customer Service Agent, you'll be the face of our company, providing exceptional support to our guests and ensuring their experience is nothing short of amazing.

Responsibilities:
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Process orders and provide accurate information to customers
  • Utilize sales skills to drive revenue growth and meet performance targets
  • Enter data accurately and maintain customer records
  • Assist with various projects and tasks as needed
Requirements:
  • Availability to work weekends and rotating holidays
  • Dependability and a strong work ethic
  • Desire to provide exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to learn quickly and adapt to new situations

We're looking for someone who is responsible, friendly, and enthusiastic about delivering an exceptional guest experience. If you're a quick learner and thrive in a fast-paced environment, we'd love to hear from you



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