Medical Office Director

3 weeks ago


Chicago, Illinois, United States Primus Ortho Full time
Job Summary

The Primus Ortho healthcare organization is seeking a highly skilled Medical Office Manager to oversee daily operations and lead the team in achieving exceptional patient satisfaction.

About Us

Primus Ortho is a leading practice in orthopedic and sports medicine with multiple locations. Our commitment to delivering high-quality patient care drives our pursuit of excellence in every aspect of our operations.

Key Responsibilities:
  • Act as the primary liaison between the Practice Administrator, Physician Owner, and staff, ensuring seamless communication and efficient operations.
  • Develop and implement strategies to enhance operational workflows, improve staff performance, and promote continuous learning.
  • Lead the onboarding process for new staff members, providing comprehensive training and guidance to ensure a smooth transition.
  • Manage staff scheduling, allocating resources effectively to meet practice needs while maintaining a balanced work environment.
  • Create and maintain office policies and procedures under the guidance of the Practice Administrator.
  • Oversee daily administrative tasks, delegating responsibilities to ensure a high-performing team.
  • Provide support in administrative duties, IT troubleshooting, and maintaining a conducive office environment.
  • Cultivate strong relationships with patients, addressing inquiries and concerns in a professional and empathetic manner.
  • Foster collaboration across practice locations, promoting flexibility and adaptability when needed.
  • Maintain strict data management and patient privacy standards, adhering to regulatory requirements.
Requirements:
  • Proven experience as an Office Manager or Administrative Assistant in a healthcare setting.
  • Demonstrated leadership skills, with a forward-thinking approach to management and problem-solving.
  • Exceptional customer service abilities, coupled with keen attention to detail and crisis management skills.
  • Familiarity with office management responsibilities, systems, and procedures.
  • Proficiency in MS Office suite, particularly Excel and Outlook.
  • Experience with office equipment such as multi-line phone systems and printers.
  • Knowledge of email scheduling tools, time management, and multitasking capabilities.
  • Strong written and verbal communication skills, along with robust organizational and planning abilities.
  • Creativity in process improvement and change management.
Compensation and Benefits:

$85,000 - $110,000 per year, depending on experience.



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