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Customer Service Manager

2 months ago

Sterling Heights, Michigan, United States Adam Smith - State Farm Agent Full time
Job Description

**Position Overview**

As a successful State Farm Agent, we are seeking a qualified professional to join our winning team as a Customer Service Manager. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and remarkable customer experiences.

**Key Responsibilities**

  • Establish and maintain strong customer relationships, providing exceptional service and support as needed.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with the agent to establish and meet marketing goals, driving business growth and success.
  • Maintain a strong work ethic, demonstrating a total commitment to success each and every day.

**Benefits and Opportunities**

  • Competitive salary and commission/bonus structure.
  • Opportunity for growth and advancement within our agency.
  • Simple IRA and other benefits.

**Requirements**

  • Proven track record of meeting sales goals/quotas.
  • Interest in marketing products and services based on customer needs.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to make presentations to potential customers and provide timely and thorough activity reports.
  • Property and Casualty license (currently held).
  • Life and Health license (currently held).

**About Our Agency**

Adam Smith - State Farm Agent is an independent contractor agency, seeking a dedicated and results-driven individual to join our team. As an Agent Team Member, you will have the opportunity to work with a successful and growing business, driving customer satisfaction and business growth.