Customer Service Representative

4 weeks ago


Sterling Heights, Michigan, United States Boundless Promotions Full time

We are seeking a highly motivated and dedicated Customer Service Associate to join our team at Boundless Promotions. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and customers.

Key Responsibilities:
  • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
  • Interact with customers in a friendly and professional manner while actively listening to their concerns
  • Provide effective solutions and support to ensure that no customer is left dissatisfied
  • Handle confidential customer information with sensitivity and discretion
  • Greet, qualify, recommend products/services and close every customer
  • Suggest areas of improvement to management staff to increase consumer satisfaction
Requirements:
  • High School Diploma or GED
  • Experience in customer service, retail, or sales
  • Ability to multi-task and focus in a fast-paced environment
  • Positive attitude and the ability to be patient while communicating with customers
  • Team player who can work independently
  • Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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