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Receptionist - Insurance Agency Team Member

2 months ago

Plymouth, Michigan, United States Amanda Ross - State Farm Agent Full time
Job Overview

Amanda Ross State Farm is a leading insurance agency dedicated to delivering exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist.

Key Responsibilities
  • Client Greeting and Support: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling and Office Communications: Manage appointment scheduling and office communications to ensure seamless client interactions.
  • Customer Service and Record Management: Assist in handling incoming inquiries and maintaining accurate customer records.
  • Sales Conversations and Insurance Solutions: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Administrative Support: Provide excellent customer service, follow up on client needs, and support the team with various administrative tasks and projects.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities to manage multiple tasks and priorities.
  • Sales Conversations: Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Computer Skills: Basic computer skills, including Microsoft Office and CRM systems.