Student Services Specialist Sr.

4 weeks ago


Glendale, Arizona, United States Maricopa Community College District Full time
Job Summary

The Student Services Specialist Senior in Admissions, Records, and Registration is responsible for providing high-level support to students, staff, and faculty with complex enrollment-related duties. This includes graduation processing, athletic compliance, 3rd party enrollment, transcript evaluation, special admissions, and quality assurance. The ideal candidate will have a strong understanding of college, state, and federal rules and policies to solve complex enrollment issues and provide exceptional customer service to a diverse population.

Key Responsibilities

Perform complex enrollment-related duties, including graduation processing, athletic compliance, and transcript evaluation
Provide high-level support to students, staff, and faculty with complex enrollment-related issues
Ensure accuracy of completed transactions and monitor quality assurance
Coordinate and maintain admissions, records, and registration reports, spreadsheets, databases, and service account correspondence
Troubleshoot software and respond to issues and complaints

Requirements

The ideal candidate will have an Associate's degree from a regionally accredited institution and two years of student services or college teaching experience. Alternatively, an equivalent combination of education and experience may be considered. The candidate should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

What We Offer

The Maricopa Community College District offers a competitive benefits package, including 20 paid observed holidays, Arizona State Retirement System (ASRS) and 12% employee contribution match, paid vacation, sick, and personal time, and tuition reimbursement for employees and dependents. We also offer flexible work schedules and a comprehensive employee assistance program.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information: clearly illustrate how prior experience, knowledge, and education meet the minimum and desired qualifications for this position, indicate whether former or current employment is Full-Time or Part-Time, provide employment history in a month/year format, and include three professional references, preferably current and/or former supervisors.

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