Product Training Content Specialist

2 months ago

Fort Mill, United States VELUX Full time

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future.
From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.
The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.
Alongside the rest of our values, "courage" and "mutual respect" define our actions every day and how we wish to contribute to the world.

At VELUX, we give you the chance to grow. To shape your own career. To work in an international environment. To be part of a company that leads the market in sustainable indoor living. We offer you a world of opportunities - if you have the ability and the desire to take them

We are currently seeking to fill a Product Training Content Specialist position in our Fort Mill, SC location. Reporting directly to the Director of National Product Management, this is a fulltime position with hybrid work (3 days in office) availability.

With an enthusiasm for professional development, the Product Training Content Specialist will be part of a collaborative team enabling our frontline colleagues to succeed in their day-to-day activities with our customers and partners. As key part of the NA Product Management team, this position will support our North American sales organization with development of both commercial sales and technical training content for existing and new product launches. In this role, you will have a focus on Region North America and work closely with key market stakeholders - such as, Sales teams, Sales managers, Product Managers, the Deployment and Training Manager and Training Academy Sales Managers.

More specifically, you will:

  • Collaborate with the local and global organization on a holistic approach to create, manage, coordinate, update, innovate and support product training across the organization.
  • Develop and/or validate accuracy, use and effectiveness of product technical and commercial training material for North America.
  • Assess and suggest budgetary needs for training roadmaps and monitor adherence to annual budgets as activities are executed.
  • Develop content for a variety of training materials including e-learning video (storyline scripts, learning journeys, exercises, and visuals), classroom training Powerpoint presentations, etc.
  • Contribute with both commercial sales and technical product knowledge and insights to support product development for new product launches.
  • Handover commercial and technical training content to internal trainers.
  • Assist in the proofreading, accuracy and language translation of content.
  • Coordinate the research, development, execution and maintenance of Continuing Education Units (CEU) Architectural presentations and other sales presentations. This includes research and close collaboration with the product managers and sales managers for alignment on content, learning objectives, format and overall messaging.
  • Work closely with Technical product experience team for next level installer / product communication that is integrated into our technical product training content.
  • Content collaborator across the organization (Sales, Comex, Reg Bus Dev) partnering to co-create and deliver best-in-class training materials for installers, dealers, employees
Monthly Salary Range: $5850 - $7315

Qualifications:

•Bachelor's degree in a business-oriented topic is required.

•Exceptional communication skills and experience creating impactful presentations.

•Minimum of 3 years previous experience in an industry similar to ours in a training curriculum development or technical products role, preferred.

•A strong commercial mindset and understanding of the elements of product marketing.

•Experience with Microsoft Office tools is required, high proficiency in Powerpoint is crucial

•Willing to travel around 20-30 days per year

•Ability to speak and write English at a professional level is required. Ability to speak and/or read Spanish is a plus.

We are a solid value-based company where commitment, thoroughness and mutual respect are among the core values and teamwork and professionalism is essential to the way we work.

We look forward to receiving your application and resume as soon as possible. We are conducting interviews on an ongoing basis until we have the right match.

All inquiries will be treated confidentially.

Company Benefits:

Our ambition of treating employees better than most other companies includes the challenging work environment we strive to create as well as the competitive benefit programs available to employees and their dependents upon joining the Company. Some of these include:
  • Group Health Insurance Plan
  • Dental Plan
  • Vision Care Plan
  • Prescription Drug Card Program
  • Long-term Disability
  • Short-term Disability
  • Paid Maternity and Parental Leave of Absences
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Cancer Protection Plan
  • Company Matched 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Educational Assistance Program
  • Vacation Day Program
  • Sick Day Program
  • Service Recognition Program
  • Performance Incentive Programs
  • And Much More


Equal Opportunity Employer

VELUX is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.

E-Verify

VELUX uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

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