Aviation Service Technician

5 days ago


Sterling, Virginia, United States Signature Aviation Full time
About the Role

We are seeking a highly skilled and customer-focused Aviation Service Technician to join our team at Signature Aviation. As a key member of our operations team, you will be responsible for providing exceptional service to our customers, ensuring the safe and efficient operation of our facilities, and contributing to the overall success of our business.

Key Responsibilities
  • Customer Service: Provide professional and friendly service to customers, responding to their needs and resolving any issues in a timely and efficient manner.
  • Aircraft Service: Safely and efficiently service aircraft, including fueling, de-icing, lavatory, ground power, and potable water services, parking, marshalling, delivering catering, and towing.
  • Ground Support Equipment Operation: Operate and drive ground support equipment, such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
  • Teamwork: Work collaboratively with other team members to ensure seamless operations and exceptional customer service.
  • Safety and Security: Maintain a safe and secure work environment, adhering to all company policies and procedures, and reporting any safety concerns or incidents.
  • Communication: Clearly communicate with customers, colleagues, and management, using effective communication skills to resolve issues and provide excellent service.
  • Adaptability: Be flexible and adaptable, responding to changing situations and priorities, and adjusting to new procedures and processes.
Requirements
  • Education: High school diploma or general education degree (GED)
  • Age: Minimum of 18 years of age
  • Driver's License: Valid state driver's license; commercial driver's license (CDL) may be required in some locations
  • Background Checks: Pass background checks, including criminal and motor vehicle checks, and obtain an airport security badge
  • Language: Excellent verbal and written communication skills in English
  • Physical Demands: Ability to perform physical tasks, including standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.
Preferred Qualifications
  • Experience: Three to six months experience in aviation, customer service, or a related field
  • Training: Ability to successfully complete Signature Aviation's training programs
About Us

Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. We are a leading provider of aviation support services, including refueling, hangarage, maintenance, repair, and overhaul, and other world-class amenities with exceptional customer service.

Our Benefits
  • Medical and Dental Insurance: Comprehensive medical and dental insurance plans
  • Health Savings Account: Flexible health savings account options
  • 401(k) Plan: Company-matched 401(k) plan
  • Life Insurance: Company-paid life insurance
  • Disability Insurance: Company-paid disability insurance
  • Tuition Reimbursement: Tuition reimbursement program
  • Employee Assistance Program: Employee assistance program


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