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Beverage Service Specialist

2 months ago

Scottsdale, Arizona, United States Hhoteldubai Full time

**Job Summary**

We are seeking a highly skilled and experienced Pool Bartender to join our team at Hhoteldubai. As a Pool Bartender, you will be responsible for providing exceptional service to our guests while working in a fast-paced and dynamic environment.

**Key Responsibilities:**

  • Provide high-quality, consistent liquor products to guests in a personable, courteous, and professional manner.
  • Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest service.
  • Know all spirited beverages available, including ingredients, garnish, and specific service, and consistently use these recipes during production.
  • Have a strong working knowledge of the micros ordering system and other check processing procedures.
  • Be familiar with requisitioning, receiving, rotation, and stocking procedures of all beverage items, including sodas, juices, water, etc.
  • Be familiar with emergency safety measures, including the Heimlich maneuver and fire evacuation procedures.
  • Review the bartender production station to ensure it is completely stocked for quick and efficient service to guests, pool servers, and pool attendants.
  • Keep the ice bin full and retrieve additional ice from the ice machine.
  • Produce drinks as ordered by pool server and/or pool attendant through the micros system.
  • Use 'bar brands' as specified when 'call brands' are not requested by guests. Produce drinks according to set recipes.
  • In the event of a guest complaint, replace the drink and record on the bad drink/spillage log, and submit to the manager.
  • Maintain the bar area in a neat and clean manner throughout service.
  • Perform post-service duties in the bar. Complete daily and weekly designated cleaning duties.
  • Able to professionally service guests' poolside without assistance during typical service demand.

**Requirements:**

  • Previous food and beverage experience preferred.
  • Excellent physical condition to lift moderate weights and remain on feet for a prolonged period of time.
  • Able to carry food and beverages through wet and crowded areas safely and professionally.
  • Able to work outdoors in inclement weather when necessary.
  • Works well under pressure. Can handle hot plates and equipment.
  • A sincere desire to provide the utmost in guest service.
  • Solid interpersonal and communication skills.
  • Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
  • Strong attention to detail a must.
  • Well-groomed appearance according to company standards.
  • Must adhere to practices of occupational safety and health, including wearing personal protective equipment when required.
  • Must have completed County & State Liquor training.

**About Us:**

Hhoteldubai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.