Customer Service Representative

6 days ago


Dublin, Ohio, United States Sam's Club Full time
Job Overview

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team as a Parking Lot Assistant at Sam's Club. As a key member of our staff, you will play a vital role in ensuring that our members have a positive shopping experience.

Responsibilities

Your primary duties will include:

  • Maintaining the cleanliness and organization of the parking lot, including sweeping and restocking carts
  • Providing exceptional customer service to members, responding to their needs and resolving any issues that may arise
  • Contacting members to notify them of delayed pickup orders and offering alternative solutions when needed
  • Ensuring that club pick up orders are accurately filled and packaged according to company policies and procedures
  • Maintaining the safety of the facility by conducting regular safety sweeps and reporting any hazards to management
Requirements

To be successful in this role, you must possess:

  • Excellent communication and interpersonal skills, with the ability to effectively interact with members and colleagues
  • A high level of energy and enthusiasm, with the ability to work in a fast-paced environment
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues
  • Ability to stand for long periods of time and lift up to 25 pounds
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly rate: $19-$26 per hour, depending on location and experience
  • Opportunities for advancement and professional growth within the company
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Access to training and development programs to enhance your skills and knowledge

The estimated annual salary for this position is between $39,584 and $54,272, based on a 40-hour workweek and assuming the lower end of the hourly rate range.



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