Hotel Guest Services Representative

4 days ago


Warner Robins, Georgia, United States Hilton Garden Inn Full time
Front Desk Attendant Role

We are looking for a dedicated Front Desk Attendant to join our team at Hilton Garden Inn. This role requires a strong passion for delivering exceptional guest experiences and ensuring seamless operations.

Responsibilities
  1. Greet and check-in guests, handle room assignments, and manage accounts with a high level of professionalism.
  2. Respond to customer inquiries, resolve complaints, and provide solutions in a timely and courteous manner.
  3. Collaborate with the housekeeping department to ensure guest rooms meet high standards.
  4. Perform regular bookkeeping duties, including updating guest information and maintaining accurate records.
  5. Answer incoming calls and respond to guest needs regarding room bookings, rates, amenities, and special requests.
Salary and Benefits

The salary range for this position is $13 - $14 hourly. In addition to a competitive salary, we offer a range of benefits, including opportunities for professional growth and development.

About Our Company

Hilton Garden Inn is a leading hospitality brand that is dedicated to providing legendary service to our guests. Our mission is to empower our team to consistently deliver the spirit of hospitality in a safe and fun work environment.



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