Desktop Equipment Specialist

16 hours ago


Owings Mills, Maryland, United States BGSF Full time
Job Description

This position plays a crucial role in the daily distribution and tracking of desktop equipment and peripherals to our associates at BGSF. As part of the Asset Management team, the successful candidate will be responsible for:

Key Responsibilities
  • Receiving and processing desktop assets, peripherals, and accessories
  • Tracking and updating Coupa orders to ensure seamless inventory management
  • Updating ServiceNow tickets to maintain accurate records
  • Shipping equipment both within the office and to associates' homes
  • Conducting inventory and data reconciliation to ensure accuracy
  • Imaging PCs and loaner laptops to meet the needs of our associates
  • Performing occasional software installations and troubleshooting to resolve technical issues
  • Preparing desktops and other equipment for disposition, including removing extra components and erasing all data
  • Collaborating with Desktop Support to ensure tickets and equipment are properly recorded and available for deployment in ServiceNow
  • Augmenting current Asset Management staff to meet lease replacement schedules and complete other Asset Management responsibilities
Requirements
  • Familiarity with ServiceNow, with a strong preference for experience
  • Proficiency in Excel spreadsheets for tracking purposes
  • Inventory operations experience, with a focus on attention to detail
  • Strong organizational and communication skills, both written and verbal

This role requires the ability to work independently, as well as collaboratively as part of a team to meet the larger team's objectives.



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