Senior Specialty Solutions Architect
2 days ago
We are seeking a highly skilled Senior Specialty Solutions Engineer to join our team at AHEAD. As a key member of our Client Services team, you will be responsible for driving innovative business solutions and digital transformation with our customers.
Key Responsibilities- Consult with customers and prospects to understand their needs and pain-points and evangelize the business value of the ServiceNow platform.
- Architect solutions on the ServiceNow platform both independently and collaboratively.
- Demonstrate live to customers and prospects the ServiceNow platform highlighting its features and functionality.
- Conduct business process and/or technical workshops that may include enablement sessions.
- Interact with the ServiceNow community as a thought leader on solutioning on the ServiceNow platform.
- Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.
- Minimum of 3 years experience as a solution/sales engineer or a consultant for a software company.
- Strong functional knowledge of the ServiceNow platform across multiple modules.
- ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts.
- Working knowledge of Agile/Scrum methodology.
- Passion for problem-solving to solution selling.
- Knowledge of web development or mobile app development, business modeling, database concepts, and project management – preferably using Agile Development Methodologies.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross-department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include: Medical, Dental, and Vision Insurance, 401(k), Paid company holidays, Paid time off, Paid parental and caregiver leave, and more.
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