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Triage Specialist

2 months ago

Missouri City, Texas, United States Best Buy Full time

Job Summary

The Triage Specialist - AM Shift plays a crucial role in preparing customer electronic products for repair at Best Buy. This position requires attention to detail, organizational skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

  • Customer Experience: Drive a positive customer experience by building relationships and providing solutions to their needs.
  • Product Verification: Complete serial and model verification as well as basic functionality testing to assist Repair Agents.
  • Parts Replacement: Complete basic parts replacements to ensure products are ready for repair.
  • Unit Preparation: Complete final cleaning, unit preparation, and verify that repair units are ready to be shipped.

Requirements

  • Able to stand and sit for long periods of time.
  • Able to lift weight up to 50 pounds with or without accommodation.
  • Able to work in a non-climate-controlled environment.

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.