Current jobs related to Bilingual Call Center Representative - Austin, Texas - United Heritage Credit Union

  • Bilingual Customer Service Representative

    4 weeks ago

    Austin, Texas, United States Call Center Haven Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly motivated and experienced bilingual (English & Spanish) individual to join our team as a Remote Customer Service Representative. As a key member of our Call Center Haven team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and...

  • Bilingual Call Center Representative

    4 weeks ago

    Austin, Texas, United States Texas Mutual Full time

    About the RoleWe're seeking a highly skilled and bilingual Call Center Representative to join our team at Texas Mutual. As a key member of our customer service team, you will be responsible for providing top-tier service to our policyholders, injured workers, providers, and other partners through responsive communication.ResponsibilitiesAnswer inbound phone...

  • Bilingual Customer Service Representative

    1 month ago

    Austin, Texas, United States Call Center Haven Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and experienced bilingual individual to join our team as a Remote Customer Service Representative. As a key member of our Call Center Haven team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving issues in a...

  • Election Call Center Representative

    3 weeks ago

    Austin, Texas, United States Manpower Group Inc. Full time

    Election Call Center Representative Job DescriptionWe are seeking enthusiastic and dedicated Election Call Center Representatives to provide vital support to voters during the upcoming election season. In this role, you will help voters with inquiries related to the election process, including registration, polling locations, and voting procedures.Key...

  • Customer Service Representative Bilingual

    4 weeks ago

    Austin, Texas, United States BCforward Full time

    Job Summary:BCforward is seeking a highly skilled Customer Service Representative Bilingual to provide exceptional support to Medicaid clients in English and Spanish.Key Responsibilities:• Provide unbiased assistance to clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.• Assist with...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled Healthcare Call Center Representative to join our team at Ascension. As a representative, you will be responsible for answering incoming calls and performing triage of inquiries. You will also respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.Key...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled Healthcare Call Center Representative to join our team at Ascension. As a representative, you will be responsible for answering incoming calls and performing triage of inquiries. You will also respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set...

  • Healthcare Call Center Representative

    4 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled Healthcare Call Center Representative to join our team at Ascension Seton. As a key member of our Patient Services department, you will be responsible for providing exceptional customer service to patients and families, answering incoming calls, and performing triage of inquiries.ResponsibilitiesAnswer incoming calls and...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled Healthcare Call Center Representative to join our team at Ascension Seton in Austin, Texas. As a key member of our Patient Services team, you will be responsible for answering incoming calls and providing exceptional customer service to our patients and families.ResponsibilitiesAnswer incoming calls and perform triage of...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    **Job Summary**We are seeking a skilled and compassionate Healthcare Call Center Representative to join our team at Ascension in Austin, Texas. As a representative, you will be responsible for answering incoming calls and performing triage of inquiries, responding to telephone and/or Internet inquiries from customers seeking information and/or resources, and...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    **Job Summary**We are seeking a skilled Healthcare Call Center Representative to join our team at Ascension. As a representative, you will be responsible for answering incoming calls and performing triage of inquiries. You will also respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set...

  • Healthcare Call Center Representative

    3 weeks ago

    Austin, Texas, United States Ascension Full time

    **Job Summary**We are seeking a skilled Healthcare Call Center Representative to join our team at Ascension in Austin, Texas. As a key member of our Patient Services team, you will be responsible for answering incoming calls and providing exceptional customer service to our patients and families.**Responsibilities**Respond to telephone and/or Internet...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States ViaPlus by VINCI Highways Full time

    About ViaPlus by VINCI HighwaysViaPlus by VINCI Highways is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and...

  • Bilingual Client Service Representative

    4 weeks ago

    Austin, Texas, United States Heard & Smith, LLP Full time

    Job Title: Bilingual Client Service SpecialistHeard and Smith, LLP is seeking a highly motivated and detail-oriented Bilingual Client Service Specialist to join our team. As a key member of our Legal Assistant Department, you will play a vital role in providing exceptional customer service to our clients.Job Summary:We are looking for a skilled and bilingual...

  • Bilingual Representative

    3 weeks ago

    Austin, Texas, United States The University of Texas at Austin Full time

    Job SummaryThe University of Texas at Austin is seeking a highly skilled Revenue Cycle Phone Representative to join our team. As a key member of our Revenue Cycle team, you will be responsible for providing exceptional customer service to patients, reviewing complex account balances, and establishing payment arrangements in a timely manner.Key...

  • Bilingual Customer Service Representative

    4 weeks ago

    Austin, Texas, United States ViaPlus by VINCI Highways Full time

    About UsViaPlus by VINCI Highways is a global mobility company specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.Job SummaryWe are seeking a...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States United Heritage Credit Union Full time

    Job SummaryWe are seeking a highly skilled and multilingual Bilingual Call Center Specialist to join our team at United Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for providing exceptional customer service to our members in both English and Spanish.Key Responsibilities:Answer incoming calls and respond to...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States ViaPlus by VINCI Highways Full time

    Job DescriptionAt ViaPlus by VINCI Highways, we are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our customer service center, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and promoting positive customer...

  • Bilingual Client Service Representative

    4 weeks ago

    Austin, Texas, United States Heard & Smith, LLP Full time

    Join Our Team as a Bilingual Client Service SpecialistHeard & Smith, LLP is a law firm dedicated to providing exceptional service to our clients. We are seeking a highly motivated and detail-oriented Bilingual Client Service Specialist to join our team.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chatRespond to...

  • Healthcare Call Center Specialist

    4 weeks ago

    Austin, Texas, United States Ascension Full time

    Job SummaryAscension - Good Health Solutions is seeking a skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and internet inquiries.Key ResponsibilitiesAnswer incoming calls and perform triage of inquiriesRespond to...

Bilingual Call Center Representative

2 months ago

Austin, Texas, United States United Heritage Credit Union Full time
About the Role

We are seeking a highly skilled and bilingual Call Center Representative to join our team at United Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their concerns in a timely and professional manner.

Key Responsibilities
  • Provide top-notch customer service to our members via phone, email, and chat.
  • Answer questions and resolve issues related to UHCU products and services.
  • Process account maintenance and updates.
  • Use multiple systems to process member requests.
  • Collaborate with peers and leaders to improve member services.
  • Complete research and resolve discrepancies as needed.
Requirements
  • High school diploma or GED equivalent required.
  • Minimum 2 years of recent customer service, call center, account resolution or related experience required.
  • Fluency in English and Spanish is highly preferred.
  • Demonstrated experience processing detailed information in an accurate and thorough manner.
  • Demonstrated experience and ability to work with a wide variety of internal and external clients providing effective interpersonal communication and team skills.
About United Heritage Credit Union

United Heritage Credit Union is a full-service financial institution serving communities in Central Texas, Austin, and Tyler. We offer a comprehensive benefits package, competitive pay, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.