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Fulfillment Specialist

2 months ago

Salt Lake, Utah, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, talent development, and community investment.

About Fulfillment

Our Fulfillment team is comprised of experts in operations, process, and efficiency who ensure a consistent experience for our guests by delivering products safely, efficiently, and effectively. As a Fulfillment Expert, you will be responsible for picking, preparing, packing, sorting, and shipping products to meet digital guest demand.

Responsibilities
  • Create a welcoming experience for guests by authentically greeting and engaging with them.
  • Observe and respond to guest needs, using body language and verbal cues to tailor your approach.
  • Be knowledgeable about tools, products, and services available in the store to solve issues and improve the guest experience.
  • Select items for order pickup, drive-up, and ship-to-home for digital guest orders.
  • Accurately put on hold all order pickup and drive-up orders.
  • Properly prepare, pack, and sort guest orders for shipment using correct materials.
  • Meet productivity metrics and other fulfillment goals.
  • Meet guest order promise times to deliver on guest demand.
  • Own your workspace and supplies, keeping equipment and designated areas organized and supplies in stock.
  • Properly use equipment while following safety best practices.
  • Follow all safety guidelines, operating procedures, product freshness, and quality standards.
Requirements
  • Must be at least 18 years of age or older.
  • Welcoming and helpful attitude toward guests and other team members.
  • Learn and adapt to current technology needs.
  • Work both independently and with a team.
  • Resolve guest questions quickly on the spot.
  • Attention to detail and follow multi-step processes.
What We Offer

We provide competitive benefits, including financial, education, and well-being programs. We prioritize relationships, talent development, and community investment, and we are committed to creating a safe and inclusive work environment.