Voice Communications Engineer

2 weeks ago


Riverdale, United States NATS Full time

Company Overview:
NATS is recognized as the foremost air navigation service provider in the UK, managing over 2 million flights annually. Our services encompass air traffic control from two primary centers, catering to airports across the UK, along with a diverse array of commercial solutions for over 30 countries worldwide.

Our workforce is integral to our mission of enhancing aviation safety and efficiency.


Position Summary:
We are looking for a Voice Communications Engineer to become a vital member of our Voice Communications Support Team. This role involves maintaining our voice switching systems and troubleshooting any arising issues.

Your technical expertise in E1/QSig, AC15, MFC-R2, and VOIP will be essential in delivering high-quality support to our operational Air Traffic Controllers.


Key Responsibilities:


- Conducting routine and strategic maintenance on our air traffic control communication systems to meet established operational standards.
- Assisting in projects aimed at system design modifications, upgrades, and enhancements of our communication systems.
- Providing mentorship and on-the-job training to colleagues.
- Developing engineering documentation to ensure safe and professional operation and maintenance of systems.
- Performing detailed fault analysis on voice communication systems.


Required Qualifications and Experience:


- Professional engineering qualifications at HNC level, with a proven capability to execute engineering tasks at this level, including a solid understanding of contemporary electronic and electrical engineering methods and applications.
- Familiarity with Voice Communication systems, including ground-ground and air-ground communication.
- Experience working with electronic systems in a safety-critical setting.
- Demonstrated ability to convey technical information clearly and accurately.
- Knowledge of E1/QSig, AC15, and MFC-R2 protocols is advantageous.


Additional Information:
As part of the 24-hour operational support, you may be required to be on-call.

This may involve providing telephone assistance or attending to out-of-hours service restoration or deployment of service changes, necessitating prompt attendance.

We are committed to offering a comprehensive rewards package that supports your personal and professional growth.
Alongside a competitive salary that undergoes regular reviews, you will enjoy a wide range of benefits, including generous leave, a leading defined contribution pension scheme, various voluntary benefits, retail discounts, wellness support, and extensive learning and development opportunities.


If you are passionate about advancing aviation and ensuring safety in the skies, we welcome your application, regardless of your background or identity.
Diversity in perspectives, skills, and experiences is vital to our industry leadership.



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