Case Manager

4 weeks ago

Los Angeles, California, United States PATH (People Assisting the Homeless) Full time
About the Role

We are seeking a skilled Case Manager to join our SSVF Retention Team at PATH (People Assisting The Homeless). As a Case Manager, you will play a vital role in assisting clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach.

Your primary responsibility will be to conduct intake and individualized needs assessments for all clients, collaborating to develop Individualized Service Plans (ISPs) that address housing goals, maintaining/increasing income, and other personal goals identified by the client.

You will provide referrals, linkages, information, and support to resources that help clients achieve their ISP goals, complete program-specific assessments, and evaluate strengths and challenges to addressing short-term and long-term goals.

Maintaining accurate and up-to-date client files is also a crucial aspect of this role, as is maintaining confidentiality of client files per HIPAA and all applicable guidelines.

Responsibilities
  • Conduct intake and individualized needs assessments for all clients
  • Develop Individualized Service Plans (ISPs) that address housing goals, maintaining/increasing income, and other personal goals identified by the client
  • Provide referrals, linkages, information, and support to resources that help clients achieve their ISP goals
  • Complete program-specific assessments
  • Evaluate strengths and challenges to addressing short-term and long-term goals
  • Maintain accurate and up-to-date client files
  • Maintain confidentiality of client files per HIPAA and all applicable guidelines
Requirements
  • Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field
  • Ability to work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks
  • Excellent communication and interpersonal skills, with the ability to convey information clearly and effectively to individuals and groups
  • Ability to maintain confidentiality of client files per HIPAA and all applicable guidelines
What We Offer

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

We are committed to improving the quality of our services by creating a diverse work environment for the community at large. We seek the input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

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