Program Development Specialist

2 weeks ago

Greensboro North Carolina, United States Cone Health Full time
Program Development Specialist - Social Worker

At Cone Health, we are seeking a highly skilled Program Development Specialist - Social Worker to join our team. As a key member of our clinically integrated healthcare network, you will play a vital role in developing, implementing, and overseeing Social Worker programs aimed at improving patient outcomes and enhancing patient experience.

Key Responsibilities:
  • Design and implement innovative programs to address the diverse needs of our patient population, with a focus on promoting value-based care and enhancing patient outcomes.
  • Provide education and training to staff members on best practices in social work interventions, patient engagement strategies, and value-based care principles.
  • Conduct thorough needs assessments to identify gaps in services, barriers to care, and opportunities for improvement within our network.
  • Closely collaborate with interdisciplinary roles like the RN and CP program development specialist to develop programs.
  • Utilize your expertise in social work to address the social determinants of health, such as housing instability, food insecurity, and access to transportation, that impact patient health and well-being.
  • Lead efforts to monitor, evaluate, and continuously improve the effectiveness of existing programs through data analysis, performance metrics tracking, and feedback mechanisms.
  • Develop and maintain quality assurance programs for Social Worker role to ensure compliance with regulatory standards.
  • Monitor clinical outcomes to identify areas for improvement and implement necessary changes.
  • Foster a culture of continuous quality improvement within the nursing and clinical teams.
  • Develop a system for rigorous, repetitive, tiered clinical reviews for regional and market-based teams.
  • Monitor and evaluate the effectiveness of programs and interventions, using data-driven metrics to assess outcomes and make evidence-based recommendations for improvement.
  • Implement best practices in care delivery and continuously assess and improve workflows.
  • Support initiatives to optimize resource allocation and operational effectiveness.
  • Support Health System and partner affiliates clinical outcomes teams which defines and validates its evidence of clinical impact.
  • Collaborate with Product and Clinical Operations teams to drive accuracy, precision, reliability, and efficiency in clinical workflow.
  • Coordinate project timelines, milestones, and deliverables to ensure successful execution of program initiatives within budget and scope.
  • Stay abreast of relevant healthcare regulations, guidelines, and quality measures to ensure program compliance and mitigate risks.
  • Prepare and present regular reports on program outcomes, performance metrics, and key insights to leadership, stakeholders, and regulatory bodies as required.
Qualifications:
  • EDUCATION: Master's degree in social work (MSW) from an accredited program.
  • EXPERIENCE: 5 years of experience in social work, preferably in a healthcare setting. Credentialing software experience required.
  • LICENSURE/CERTIFICATION/REGISTRY/LISTING: Preferred: Licensed Clinical Social Worker (LCSW)

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