Customer Service Representative
4 days ago
We're seeking a highly skilled Customer Experience Associate to join our team at DraftKings. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the DraftKings brand.
Key Responsibilities- Provide top-notch customer service through product knowledge, problem-solving, and research skills.
- Manage high-quality communications with customers across various channels.
- Meet qualitative and productivity KPI expectations, such as quality of customer interactions, average handle time, and adherence to shift.
- Promote the DraftKings brand through conflict resolution and effective communication skills.
- Advocate for our players to help grow the business.
- Become licensed in multiple states to assist customers across platforms.
- College degree or equivalent work experience.
- Prior online customer support or transferable experience.
- Ability to work weeknights and weekends due to varying shifts between 6:00 am and 12:00 am.
- Proficiency with Zendesk or other ticketing processor systems and Microsoft Office product suite.
- Polite, attentive, and friendly demeanor.
- Must be at least 21 years of age due to state licensing requirements.
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Customer Service Representative
1 week ago
Boston, Massachusetts, United States Jobs for Lebanon Full timeAbout Jobs for Lebanon:We are a leading provider of customer service solutions dedicated to delivering exceptional service to businesses in Lebanon and beyond. Our company offers a dynamic work environment with opportunities for growth and development.Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join...
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Customer Service Representative
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Boston, Massachusetts, United States Compass Group Careers Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and assisting with food preparation and presentation.Key...
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Customer Service Representative
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Boston, Massachusetts, United States Asurion Full timeJob Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and providing technical...
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Customer Service Representative
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Boston, Massachusetts, United States Tufts Medicine Full timeJob SummaryTufts Medicine is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key communicator, you will promote our commitment to superior customer service and provide excellent support to our patients.Key ResponsibilitiesCommunicate Effectively: Act politely and courteously to patients and customers,...
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Customer Service Representative
2 days ago
Boston, Massachusetts, United States Sterland Solutions Full timeAbout the RoleSterland Solutions is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, testing, and data entry support to our clients.Key ResponsibilitiesProvide excellent customer service to clients...
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Customer Service Representative
1 week ago
Boston, Massachusetts, United States Sterland Solutions Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Sterland Solutions. As a key member of our team, you will be responsible for providing exceptional customer service, testing, and data entry support.Key ResponsibilitiesProvide excellent customer service to clients via...
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Customer Service Representative
5 days ago
Boston, Massachusetts, United States Mass Bay Credit Union Full timeAbout the RoleMass Bay Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving their issues in a timely and professional manner.Key...
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Customer Service Representative
1 week ago
Boston, Massachusetts, United States Tufts Medicine Full timeJob Title: Customer Service RepresentativeCompany: Tufts Medical CenterThis role plays a crucial part in communicating with customers and ensuring exceptional customer service. Responsibilities include maintaining a smooth flow of information through in-person interactions and phone calls, as well as handling inquiries and collecting patient/client data...
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Customer Service Representative
11 hours ago
Boston, Massachusetts, United States Tufts Medicine Full timeJob SummaryTufts Medicine is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key communicator, you will promote our commitment to superior customer service and provide exceptional support to our patients.Key ResponsibilitiesCommunicate Effectively: Act politely and courteously to patients and customers,...
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Customer Service Representative
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Boston, Massachusetts, United States Amped-up Enterprise Inc Full timeJob SummaryAmped-up Enterprise Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our marketing department, you will be responsible for providing exceptional customer service, supporting marketing campaigns, and building strong relationships with our community.Key ResponsibilitiesCustomer Service: Serve as a...
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Customer Service Representative
1 week ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our hospital's front-line staff, you will play a vital role in ensuring that our patients, visitors, and staff receive exceptional service and support.Key Responsibilities:Provide warm and welcoming...
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Customer Service Representative
5 days ago
Boston, Massachusetts, United States Citizens Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key ResponsibilitiesGreet and Assist Customers: Provide...
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Customer Service Representative
7 days ago
Boston, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Membership Services Representative will be responsible for ensuring the timely opening of the club according to posted Hours of Operation and for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective...
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Aviation Customer Service Representative
10 hours ago
Boston, Massachusetts, United States Atlantic Aviation Full timeJob Description**About the Role**This Aviation Customer Service Representative position with Atlantic Aviation at Concord, MA is an exciting opportunity for individuals who want to work in a fast-paced environment and interact with corporate flight departments and high-profile clients.**Key Responsibilities**Provide exceptional customer service and...
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Customer Service Representative I
2 weeks ago
Boston, Massachusetts, United States Dedham Savings Full timeJob OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support every day in a welcoming and professional manner. Our commitment to our employees is equally strong, as we recognize that our success over the years is a direct result of their dedication. We offer a comprehensive benefits package that includes Medical,...
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Customer Service Representative
5 days ago
Boston, Massachusetts, United States Fooda Full timeJob OverviewFooda is seeking a reliable and customer-focused Delivery On-Site Specialist to ensure seamless delivery experiences for our clients.Key Responsibilities:Receive and manage incoming bulk orders for lunchEnsure timely and accurate delivery of orders to clientsProvide exceptional customer service and support to restaurant partners and...
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Customer Service Ambassador
16 hours ago
Boston, Massachusetts, United States Greenlining Management Full timeWe are seeking a dynamic and sports-minded individual to join our team as a Customer Service Representative. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele. Customer Service Representatives will have a competitive spirit, excellent communication skills, and enjoy providing...
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Customer Service Supervisor
3 days ago
Boston, Massachusetts, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at Mass General Brigham. As a key member of our Call Center operations, you will be responsible for leading a team of customer service representatives and ensuring that our patients and customers receive exceptional service.Key ResponsibilitiesSupervise and lead a team of...
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Customer Service
1 month ago
Boston, Massachusetts, United States PHOENIX BUSINESS CONSULTANT INC Full timePosition Overview:The Customer Service Representative is responsible for managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role involves providing support via phone, email, and chat, processing orders, and maintaining accurate records of customer interactions. The ideal candidate should have excellent...
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Customer Service Ambassador
13 hours ago
Boston, Massachusetts, United States Enterprise Holdings Full timeWe are seeking a highly skilled and professional individual to join our team at Enterprise Holdings. As a Customer Experience Representative, you will play a vital role in delivering exceptional customer service to our clients.Key Responsibilities:Meet and greet customers in a professional, friendly, and timely manner.Provide superior, efficient customer...