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Medical Alert System Specialist

2 months ago

Newport, Washington, United States Exbabylon, LLC Full time
Job Summary

Exbabylon, LLC is seeking a skilled Medical Alert System Specialist to join our team. As a Medical Alert System Specialist, you will be responsible for installing, maintaining, and troubleshooting personal emergency response systems in homes and facilities.

Key Responsibilities
  • Installation and Maintenance: Install personal emergency response system equipment, including base stations, pendant or wristband transmitters, and any necessary sensors or peripherals, in clients' homes or designated facilities.
  • System Configuration: Program and configure the PERS equipment according to the client's specific needs and preferences.
  • Testing and Quality Assurance: Test the system to ensure all components are functioning correctly and communicating with the monitoring center.
  • Client Training and Support: Provide comprehensive training to clients and their caregivers on how to use the PERS equipment.
  • Regular Maintenance and Inspections: Conduct regular maintenance checks and inspections of PERS equipment to ensure its reliability.
  • Troubleshooting and Repair: Diagnose and troubleshoot system issues, performing repairs or replacements as needed.
  • Record Keeping: Keep detailed records of maintenance and service visits.
  • Inventory Management: Manage inventory of PERS equipment and replacement parts to ensure an adequate supply for installations and repairs.
Requirements
  • Education: High school diploma or equivalent; additional technical or vocational training is a plus.
  • Experience: Experience in the related field of working with the elderly, caregiving, nursing or similar preferred.
  • Technical Skills: Knowledge of personal emergency response systems and related technology is beneficial.
  • Soft Skills: Excellent communication and customer service skills, ability to work independently and manage time efficiently.
Work Environment

The position primarily entails fieldwork, involving visits to clients' residences, which may encompass a range of settings, including trailers, apartments, and houses. It is essential to note that some of these residences may be in significant disrepair or unclean. In cases where the condition of a client's home necessitates it, the company will provide Personal Protective Equipment (PPE) to ensure the safety and well-being of our employees.

A considerable portion of your workday will be spent in a vehicle as you travel to your scheduled appointments. Please be prepared for this aspect of the role.

When you are in the office, it's essential to anticipate a noise level that typically falls within the mild to moderate range.

Physical Demands

The role of a Medical Alert System Specialist can be physically demanding, particularly due to the extensive time spent in vehicles. Below are some of the physical demands associated with this position:

  • Driving: A significant portion of the job involves driving to clients' homes, which can be physically demanding due to long periods of sitting and concentrating on the road.
  • Lifting and Carrying: PERS installers may need to transport equipment and tools to and from their vehicle to the client's residence, which can involve lifting and carrying items up to 20lbs.
  • Bending and Kneeling: During installations, installers may need to bend, kneel, or crouch to access wiring, install sensors, or make adjustments.
  • Fine Motor Skills: Installing and configuring PERS components often requires precise hand-eye coordination and fine motor skills.
  • Weather Conditions: Depending on the location and climate, PERS installers may need to work in various weather conditions, including extreme heat, cold, rain, or snow.