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Administrative Support Specialist

2 months ago

Manchester, New Hampshire, United States Panera Bread Full time

Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Representative. In this role, you will be responsible for providing exceptional customer service to patients and families, while also ensuring the smooth operation of our front desk operations.

Key Responsibilities:

  • Registration and Scheduling: Greet and register patients, verify demographic information, and schedule appointments with healthcare providers.
  • Communication and Coordination: Communicate with patients, families, and healthcare providers to ensure seamless care coordination.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Financial Transactions: Collect payments, process insurance claims, and maintain accurate financial records.
  • Quality Improvement: Participate in quality improvement initiatives to enhance patient satisfaction and experience.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a healthcare setting or customer service role preferred.
  • Skills: Proficient in MS Office, excellent communication and organizational skills.

What We Offer:

  • Competitive Pay: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to helping our employees grow and develop in their careers.
  • Collaborative Team Environment: We foster a collaborative and supportive team environment that encourages open communication and teamwork.