Clinical Information Systems Specialist

7 days ago


Austin, Texas, United States University of Texas at Austin Full time

Key Responsibilities:

As a Clinical Information Systems Specialist at the University of Texas at Austin, you will be responsible for the design, build, configuration, testing, and maintenance of clinical information systems with a focus on integrated multi-specialty ambulatory care.

Collaboration and Liaison:

You will serve as a liaison between business operations and providers, internal information technology, system users, and vendors working within the defined project objectives for issue and problem resolution.

End-User Support:

Provide support to end-users both remotely and in-person, monitoring, investigating, troubleshooting, and resolving incoming tickets. Coordinate system fixes and changes with software vendors and deploy application changes with the training team and operations.

Testing and Quality Assurance:

Create test scripts, timelines, and plans for application and workflow changes. Perform actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts.

Technical Knowledge and Collaboration:

Collaborate with technical colleagues to help identify any infrastructure-related issues that have resulted in clinical application issues. Demonstrate increasing technical knowledge of the assigned application, including relationships of infrastructure and impact to users if unavailable.

Ongoing Support:

Provide ongoing end-user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.



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