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Client Service Representative

2 months ago

Wilson, North Carolina, United States Truist Financial Corporation Full time

Job Summary:

We are seeking a highly skilled Client Care Servicing Specialist I to join our team at Truist Financial Corporation. As a key member of our client service team, you will be responsible for providing exceptional service to our clients through incoming calls, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to client inquiries regarding products, procedures, systems, and policies in a timely and professional manner.
  • Utilize available tools and resources to provide personalized solutions to clients.
  • Collaborate with internal teams to resolve client issues and concerns.
  • Stay up-to-date on company policies, procedures, and product offerings to provide accurate information to clients.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of financial industry products and services.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.