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Regional Operations Manager

2 months ago

Cape Coral, Florida, United States Kava Culture Full time
About the Role

We are seeking an experienced Regional Manager to join our team at Kava Culture. As a key member of our Operations Team, you will be responsible for overseeing our SWFL territory, leading a portfolio of corporate store locations, and their managers.

Key Responsibilities
  • Oversee operations of each location, ensuring compliance with company standards and policies.
  • Host regular meetings with the management team to discuss performance, goals, and challenges.
  • Analyze financial data to assess store revenue health and implement optimizations to grow sales.
  • Conduct interviews for new store managers and train/coach existing managers to build their leadership skills.
  • Delegate tasks to each manager to coordinate implementations/improvements of new structures, policies, and standards.
  • Assist with HQ level tasks, including store level purchasing and inventory control.
  • Participate in Leadership meetings as needed.
  • Conduct terminations when necessary.
  • Travel as needed locally and out-of-state.
  • Implement budgets and cost control standards.
  • Ensure Kava Culture standards are met/exceeded at store locations through Operation Reviews.
  • Conduct performance/development reviews and provide action plans to resolve issues identified with each manager.
  • Set and track goals for each manager and their location.
  • Motivate the management team to boost morale and improve performance.
Requirements
  • Minimum 5 years of experience in management/hospitality required.
  • Minimum 3 years of Multi-Unit Operator experience.
  • Solid business acumen, management, analytical, and problem-thinking skills.
  • Strong computer and technical skills, including Microsoft business applications and various reporting software.
  • Exceptional interpersonal and verbal communication skills.
  • Strong project management, business writing, and reporting skills.
  • Ability to periodically travel for extended periods.
  • Willingness to work during peak hours, including nights, weekends, and holidays.
  • Bachelor's Degree or appropriate equivalent from an accredited university.