Vacation Rental Operations Manager

2 days ago


Cape Coral, Florida, United States Realmark Realty Group Full time
{"title": "Operations Manager for Vacation Rentals", "content": "Job Summary

We are seeking an experienced Operations Manager to assist with the smooth operation of our luxury vacation rental properties in Cape Harbour, a sought-after destination in Southwest Florida. As a key member of our team, you will be responsible for ensuring perfect vacation experiences for our guests, managing day-to-day administrative and operational tasks, and establishing competitive rental rates for each property.

Key Responsibilities
  • Manage and maintain our Hostaway PMS, including calendars, property turnovers, security deposits, guest contracts, and more.
  • Coordinate and oversee on-site operations, including housekeeping, work orders, and maintenance, as well as all third-party vendors.
  • Perform property inspections to maintain company standards and assist with managing housekeeping, including hiring, training, and terminations.
  • Resolve guest complaints to satisfaction and provide exceptional customer service to our homeowners and guests.
Requirements
  • Ability to use computer programs – MLS, Hostaway.
  • Customer service, hospitality, and real estate sales background preferred.
  • Able and willing to work both evenings and weekends.
  • High School Diploma or equivalent.
  • Possess the ability to connect with a variety of personalities on the phone and in person.
  • Vacation rental experience preferred.
  • On-call duties are required.
  • Mobility in the Cape Coral area.
About Us

Realmark Realty Group II LLC is a vacation rental property management company specializing in luxury accommodations in Cape Harbour. We're a team of local experts with vast experience in the SW Florida region, a company culture of professionalism and integrity, and a goal to ensure exceptional customer service for our clients, homeowners, and guests.

", "lang_code": "en"}

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