Inside Sales Associate
3 days ago
Job Summary:
The Inside Sales Associate plays a crucial role in generating revenue and fostering customer relationships for The Chefs' Warehouse. This position requires strong communication skills, sales acumen, and a customer-centric approach to drive sales growth and customer satisfaction.
Key Responsibilities:- Proactively reach out to potential and existing customers to understand their needs and promote products and services.
- Report to work on time with a professional attitude and maintain a positive work environment.
- Receive incoming calls from customers, prepare orders, and expedite them in a timely manner.
- Suggest and sell additional items over the phone to increase sales and customer satisfaction.
- Inform customers of items not ordered or out of stock and offer substitutes where available.
- Review accuracy of incoming orders, collect and input orders submitted via fax, email, or voicemail.
- Ensure accuracy of outgoing orders and work with the outside sales team to resolve any issues or irregularities.
- Build and maintain customer relationships through effective communication and customer service.
- Deal professionally with customers, vendors, and fellow employees, and cooperate with other members of the sales team and departments to ensure excellent customer service.
- Assist with processing special orders and customer price lists, and provide backup vacation coverage for Sales Representatives.
- Attend inside and outside sales meetings and participate in sales activities as needed.
- High School Diploma or equivalent required.
- Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred.
- Strong knowledge of food service products, product categories, and vendor community preferred.
- Excellent verbal, telephone, and written communication skills, with data entry and 10-key experience required.
- Self-motivated, professional, goal-oriented, and able to handle multiple tasks.
- Must have a sense of urgency and be able to work under pressure.
- Flexibility to work well with all departments and levels of staff both internally and externally.
- Follow-through skills a must.
- Bilingual (Spanish/English) a plus.
- Paid Vacations and Paid Holidays.
- Health, Dental, and Medical Benefits.
- Weekly Pay.
- Life Insurance.
- 5% above cost for our high-quality food products.
- Employee discounts for travel and events.
- 401k.
The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity, or any other characteristic protected by applicable federal, state, or local laws.
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