Nighttime Housekeeping Attendant
2 weeks ago
Overnight Houseperson
Company: Claridge House
Location: Chicago, Illinois
Position Overview
This role is dedicated to delivering outstanding service to both internal and external guests consistently. The Overnight Houseperson is tasked with supporting the upkeep of guest accommodations, hallways, housekeeping storage, linen closets, and other designated areas. This position is committed to adhering to departmental and company standards while serving as a representative of the hotel.
Key Responsibilities
- Possess comprehensive knowledge of all services, features, and local attractions to effectively address guest inquiries.
- Exhibit attention to detail, organization, and adaptability to ensure the completion of all assigned cleaning tasks; regularly check in with supervisors for additional duties throughout the shift.
- Restock cleaning carts, housekeeping storage, linen closets, and public areas with necessary supplies and equipment.
- Maintain thorough knowledge of the proper maintenance and use of cleaning equipment.
- Oversee and uphold safety, cleanliness, sanitation, and organization in guest rooms, corridors, housekeeping linen and storage areas, and public spaces as assigned (e.g., remove trash and linens, wipe down surfaces, vacuum carpets, sweep and wax floors, and relocate improperly stored items).
- Adhere to required procedures for handling, cleaning, disposing of, or moving objects/materials, including the cleanup of hazardous materials in compliance with safety standards.
- Ensure accurate key control and effective security for all keys, buildings, and vehicles.
- Follow established protocols to report any damages or maintenance issues.
- Manage lost and found items according to departmental and company guidelines.
- Arrive at work punctually and in accordance with the posted schedule.
Qualifications
- High school diploma or equivalent (GED) with a minimum of six months related experience and/or training; or a combination of education and experience.
- Previous experience in a hospitality setting, preferably within a Four Diamond quality organization.
- Ability to understand, speak, read, and write in basic English.
- Availability to work varied shifts and flexible schedules.
Property Overview
Claridge House is designed with guest convenience in mind, offering amenities that enhance a sophisticated and comfortable stay. Guestrooms serve as a refined home base, allowing for a seamless transition from work to relaxation, with many offering views of Lake Michigan and the Gold Coast. The hotel features a state-of-the-art fitness center and versatile meeting space suitable for various events.
Company Overview
Our team members embody the essence of our company. We approach travel and service delivery with a unique perspective, committed to engaging, delighting, and challenging our team members and guests alike. Our core values shape our interactions with everyone we encounter, fostering impactful environments that connect people and places, awaken the spirit, and empower talented individuals to thrive.
Area of Interest: Rooms & Operations
Job Type: Full Time
Position Type: Hourly Position
Req ID: 32611BR
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