IT Service Desk Agent

3 weeks ago


Washington, Illinois, United States TimbukTech Inc Full time

At TimbukTech Inc., we are committed to providing exceptional IT services to our clients in Canton, Macomb, and Washington communities.

About the Position

We are seeking an IT Service Desk Agent to join our team, responsible for assisting clients with technology-related issues.

The ideal candidate will have strong communication skills, ability to multitask, and a willingness to learn new applications and skills.

Key Responsibilities:

  • Assisting clients with onsite and remote workstation management.
  • Setting up, preparing, and deploying images to computers.
  • Troubleshooting applications and operating system issues.
  • Providing basic voice over IP support.

A competitive salary of $45,000 plus certifications pay and bonuses is offered.

Benefits include retirement plan with company matching, medical insurance, dental insurance, vision insurance, life insurance, paid time off, and professional development assistance.

This is an excellent opportunity to grow your career in IT and make a meaningful contribution to the success of our clients.



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