IT Support Specialist

3 days ago


Washington, Illinois, United States TimbukTech Inc Full time
Job Summary:
We are seeking a skilled IT Support Specialist to join TimbukTech Inc. as a Service Desk Technician. This role involves managing on-site and remote workstations for various clients across diverse industries.

Key Responsibilities:
  • Setup, prepare, and deploy images to computers.
  • Troubleshoot applications and operating system issues, providing recommendations for prevention.
  • Offer basic voice over IP support.

Requirements:
  • Strong interpersonal skills and a positive attitude.
  • Ability to quickly change tasks and adapt to unexpected disruptions.
  • Excellent organizational skills and attention to detail.
  • A willingness and ability to learn new applications and skills.
  • CompTIA A+ certification within 120 days of hire.

Preferred Qualifications:
  • 1+ years of experience in Microsoft Windows environments.
  • 1+ years of basic troubleshooting experience.

Compensation and Benefits:

$45,000 base salary plus certifications pay and bonuses.

  • Retirement plan with company matching.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Paid time off.
  • Professional development assistance.


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