Service Desk Professional

5 days ago


Washington, Illinois, United States TimbukTech Inc Full time
About the Role:
As a Service Desk Technician at TimbukTech Inc., you will be responsible for supporting clients across various industries with their on-site and remote workstations. You will setup, prepare, and deploy images to computers, troubleshoot applications and operating system issues, and provide basic voice over IP support.

Responsibilities:
  • Manage client workstations to ensure optimal performance.
  • Deploy images to computers and troubleshoot any issues that arise.
  • Provide technical support for voice over IP services.

Requirements:
  • Strong communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Excellent organizational and time management skills.
  • A strong desire to continuously learn and improve technical skills.
  • CompTIA A+ certification within 120 days of hire.

Salary and Benefits:

$45,000 base salary, with opportunities for bonuses and certifications pay.

  • Comprehensive health insurance.
  • Dental and vision insurance.
  • Retirement plan with company matching.
  • Professional development assistance.


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