Service Desk Professional
5 days ago
As a Service Desk Technician at TimbukTech Inc., you will be responsible for supporting clients across various industries with their on-site and remote workstations. You will setup, prepare, and deploy images to computers, troubleshoot applications and operating system issues, and provide basic voice over IP support.
Responsibilities:
- Manage client workstations to ensure optimal performance.
- Deploy images to computers and troubleshoot any issues that arise.
- Provide technical support for voice over IP services.
Requirements:
- Strong communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Excellent organizational and time management skills.
- A strong desire to continuously learn and improve technical skills.
- CompTIA A+ certification within 120 days of hire.
Salary and Benefits:
$45,000 base salary, with opportunities for bonuses and certifications pay.
- Comprehensive health insurance.
- Dental and vision insurance.
- Retirement plan with company matching.
- Professional development assistance.
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