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Route Service Manager

2 months ago


Marysville, Washington, United States UniFirst Full time
Route Service Manager

UniFirst is seeking a highly skilled Route Service Manager to lead our team of Route Service Representatives and Route Service Supervisors. As a key member of our location management team, you will be responsible for recruiting, training, and developing a high-performing team that delivers exceptional customer service and drives business growth.

Key Responsibilities:
  • Oversee the recruitment, training, and development of a team of Route Service Representatives and Route Service Supervisors
  • Build strong relationships with customers and drive customer satisfaction
  • Collaborate closely with location management team to provide exceptional customer service and product programs
  • Negotiate customer contract renewals
Requirements:
  • High School Diploma or GED, Bachelor's degree preferred
  • Prior customer service experience
  • Ability to problem-solve and handle customer service situations
  • Ability to negotiate, train, coach, and lead a team
  • Strong computer proficiency (MS Office)
  • Excellent verbal and written communication skills
  • 21 years of age
  • Valid driver's license
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds
Benefits and Perks:
  • 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

UniFirst is an equal opportunity employer and welcomes applications from diverse candidates. If you need accommodation for any part of the application process, please contact us at [insert contact information].