Financial Center Assistant Manager

4 weeks ago


Avon Lake, Ohio, United States Northwest Bank Full time

Job Summary

We are seeking a highly skilled and experienced Financial Center Assistant Manager to join our team at Northwest Bank. As a key member of our leadership team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer experiences.

Key Responsibilities

  • Assist the Financial Center Manager in overseeing daily operations and managing staff.
  • Ensure exceptional customer experiences through proactive engagement and personalized service.
  • Lead by example in delivering exceptional customer service experiences and set service standards for the team.
  • Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth.
  • Ensure compliance with all banking regulations, policies, and procedures.

Requirements

  • 2-3 years of banking or retail experience preferred.
  • Sales experience preferred.
  • 2-3 years of customer service experience preferred.
  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience.


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