Cannabis Retail Specialist

3 weeks ago


Framingham, Massachusetts, United States Temescal Wellness Full time
Job Summary
Cannabis Retail Specialist - Temescal Wellness

We are seeking a highly skilled and enthusiastic Cannabis Retail Specialist to join our team at Temescal Wellness. As a key member of our dispensary operations, you will provide exceptional customer service and assist our guests in finding the perfect products for their needs.

About the Role
The Cannabis Retail Specialist is responsible for providing outstanding service and assistance to our patients and guests. This includes assisting with dispensary operations, participating in ongoing training, and maintaining a well-stocked and beautifully merchandised dispensary. You will also be expected to uphold all standards pertaining to dispensary cleanliness and Serv-Safe for infused product handling.

Key Responsibilities
* Assist qualifying patients and caregivers and adult-use guests in obtaining their cannabis/cannabis infused or medicated products.
* Participate actively in ongoing training in customer service delivery.
* Assist with dispensary opening and closing, to include the protection of dispensary assets by following operational policies and procedures.
* Maintain a well-stocked and beautifully merchandised dispensary.
* Uphold all standards pertaining to dispensary cleanliness and Serv-Safe for infused product handling.

Requirements
* Must be 21+ years old.
* Must be able to work varied shifts with a schedule to be established.
* Authentic passion to serve the qualifying patients and caregivers of the state of Massachusetts, as well as adult use guests.
* Affinity for handling multiple demands simultaneously and proficiency with time management.
* Ability to learn and to use seed to sale POS software in compliance with program regulations.
* Strong attention to detail.
* High-energy, enthusiasm and positivity, a general can-do spirit.
* Exemplary customer service skills as observed by supervisors and as validated by guest and patient feedback.
* Ability to actively listen to guests and to assist in guiding their product choices.
* Thorough knowledge of all program guidelines and relevant policies and procedures.
* Strong verbal and written communication skills.
* Ability to visually examine products for quality and signage/labeling accuracy.
* Exhibit a 'can-do' attitude and a willingness to take on new responsibilities and tasks as they become necessary.
* Ability to assure compliance by demonstrating attention to detail and the aptitude to process and internalize a large volume of information, most specifically around state regulations.

Benefits
* Starting wage: $18.00 per hour.
* Employer pays approximately 70% of medical, dental and vision insurance, including for family members.
* Time off policy.
* Mission-driven organization with an excellent work-life balance.


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