Test Center Administrator Assistant

7 days ago


Worthington, Minnesota, United States Prometric Full time

Job Summary:

Prometric is seeking a highly skilled and detail-oriented Test Center Administrator to join our team. As a Test Center Administrator, you will be responsible for ensuring the smooth operation of our test centers, providing exceptional customer service to candidates, and maintaining the highest standards of exam integrity.

Key Responsibilities:

  • Verify candidate identification and maintain accurate records
  • Monitor exams and ensure a secure testing environment
  • Implement and maintain strict policies and guidelines to uphold exam integrity
  • Provide exceptional customer service to candidates and respond to their inquiries in a timely and professional manner
  • Collaborate with colleagues to ensure seamless test center operations
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices

Requirements:

  • High school diploma or equivalent required; college experience a plus
  • Minimum of one year of customer service experience in a face-to-face setting
  • Ability to communicate professionally and effectively with candidates and colleagues
  • Ability to multi-task and handle multiple responsibilities in a fast-paced environment
  • Basic computer skills and familiarity with Microsoft Windows-based computer programs

Physical Job Requirements:

  • Ability to bend, stoop, and lift up to 40 pounds
  • Ability to remain in a stationary position for extended periods while administering exams
  • Ability to physically move through the test room every 8-10 minutes and escort candidates to and from the testing room

What We Offer:

  • Competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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