Senior Operations Manager

6 days ago


Parma Michigan, United States JANX Full time
Job Summary

We are seeking an experienced Advanced Services Operations Manager to join our team at JANX. This role will be responsible for managing the day-to-day operations of our pipeline integrity services, ensuring that our clients receive exceptional service and support.

Key Responsibilities
  • Coordinate client dispatch assignments, ensuring that personnel are dispatched and scheduled according to skillset needed and client requirements.
  • Document and track all personnel assignments through our company-mandated tool to ensure visibility and accuracy of scheduling.
  • Manage personnel lists, including out-of-work union lists, to ensure the company has the most accurate available personnel listing.
  • Coordinate with managers and other personnel to source new staff as needed, following our new hire process.
  • Provide direction and guidance to clients and field technicians for any technical questions and/or the correct application of NDT methods based on client inquiry.
  • Assist Directors with forecasting based on client upcoming scheduled work and follow up on estimates.
Requirements
  • Minimum of 5+ years NDT field experience in UT and MT methods required.
  • Minimum of 3+ years of pipeline integrity field experience required.
  • Phased Array, TOFD, laser scanning experience preferred.
  • Experience in dealing with client requests and resource scheduling required.
  • Experience with Union workforce preferred.
  • Experience with Operator Qualification such as NCCER and Veriforce preferred.
  • Bachelor's Degree (BA/BS) in a related business course, preferred.
Certifications and Licenses
  • SNT-TC-1A UT and MT level 2 Required.
Equal Employment Opportunity

JANX is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.



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