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Office Operations Manager
2 months ago
The Office Operations Manager is crucial in supporting American House's mission to enhance the lives of our residents.
Qualifications and Required Experience for
Office Operations Manager:
Ensure adherence to American House's principles and standards, along with all established policies and procedures governing the Business Office's operations.
Manage workman's compensation claims.
Act as a strategic ally to business leaders and a champion for employees; provide consultation to management on Human Resources-related matters.
Oversee all aspects of Unemployment Agency (MESC) filings and responses, as well as Workers' Compensation cases, coordinating with Campus Administrators as necessary for effective case management.
Process routine criminal history requests, including FBI fingerprinting when required.
Conduct Employment Verifications – both written and verbal.
Handle incoming phone calls and perform administrative duties.
Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House personnel, and insurance providers.
Process and post charge slips to resident accounts.
Prepare and distribute resident invoices and statements.
Reconcile bank statements.
Perform data processing functions.
Prepare payroll, time sheets, and related documentation.
Assist employees in enrolling in benefits through the HR Connection portal.
Manage accounts payable and maintain AIP invoices.
Oversee cash management for operations, resident deposits, and payroll accounts to ensure sufficient balances for monthly obligations.
Prepare for the monthly P&L process, post adjusting journal entries as necessary, and review with the Executive Director and American House staff.
Manage office supply orders.
Primary Responsibilities for
Office Operations Manager:
Demonstrate excellent communication skills and a genuine compassion for older adults.
Possess a valid driver's license.
A High School Diploma is required; an Associate Degree in Business or Accounting is preferred.
Must be proficient in reading, writing, speaking, and understanding the English language.
Company Overview:
American House Senior Living Communities
Founded in 1979, American House Senior Living Communities aims to provide high-quality housing for seniors at an affordable price for retirees and their families.
This vision of excellence has persisted for nearly 40 years, expanding to serve residents across multiple senior housing communities.
Our mission is to enrich the lives of those we serve, fostering an environment that encourages meaningful relationships.Our vision is to be an innovative senior housing organization that creates sustainable excellence and stakeholder value, committed to delivering passionate care through compassionate individuals.
