Director of Event Sales and Group Services
3 weeks ago
About Four Seasons:
We are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
Our team members around the world create amazing experiences through a world-class employee experience and company culture.
We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with respect and kindness.
Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the Role:
We are seeking a dynamic individual who is a natural leader and one that champions our brand and culture as well as oversees all aspects of a profit and service-driven Catering/Conference Services department.
The successful candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
The qualified candidate will have a minimum of five years' experience leading a team in a comparable role and will be proficient in the use of Microsoft Office (Excel, Word).
The ideal candidate will have strong selling and negotiating skills, strong verbal and written communication skills, solid organization skills, and strong interpersonal and team player skills.
The Director of Event Sales and Group Services will be responsible for maintaining and monitoring the accuracy and effectiveness of all written communication from catering and conference services managers and support staff for our external customers as well as internal team.
The successful candidate will actively prospect and solicit, develop and maintain catering accounts through personal sales calls, trade shows, and on-site entertainment.
The Director of Event Sales and Group Services will supervise the execution of banquet events and finalize the requirements of Four Seasons internal events as well as personally booked catering events while maximizing revenue potential through upselling and ensuring effective communication both written and personal contact with all departments for the success of the event.
The ideal candidate will ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
The Director of Event Sales and Group Services will manage challenges and glitches that arise while groups are on property and find solutions, keeping the Director of Marketing and Planning Committee fully informed on all unusual matters so that prompt corrective action can be taken where appropriate.
We offer a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, discounted accommodations at other Four Seasons Hotels and Resorts, complimentary dry cleaning for employee uniforms, complimentary employee meals, and much more.
This is a full-time position, and candidates must be able to work mornings, nights, weekends, and holidays.
About Four Seasons:
A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make.
We strive to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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